Social media is still buzzing, even as it has moved from a trend to a mainstream marketing activity. (Of course, some people still don’t take it seriously for brands and businesses, but they’ll come around.) So many people still overlook one of the most important aspects—the profile.
First, let’s focus on the profile picture. This is your first step to legitimacy. It’s hard to take a generic silhouette seriously. Not photogenic? Neither am I, but you need a good head shot. With today’s technology, that’s easier to obtain than ever. Some will disagree, but I see nothing wrong with cropping a candid shot or using a personal picture if it projects the image you want. Yes, you can use your company’s logo, but it’s nice to put a face with a name when possible and help humanize the cold, digital world.
Contact information. It amazes me how often people list no contact information, even a website. People need to be able to contact you to continue conversations, discuss projects or partner on an initiative. Plus, there’s other benefits. Contact information gives your business or brand legitimacy and allows users to learn more about (and promote) your business.
The profile. This is your chance to shine. Think of it as your elevator speech in 160 characters or less. OK, that rule applies to Twitter, but keep it in mind for all of your social networks. Our attention spans aren’t much these days, so you need to be able to capture someone’s attention (in a positive way) before they jump to another profile or task.
Who are you? What do you do? Show your personality. Unless you just invented something that no one else on Earth has, you have competition. Why should a user follow or connect with you (or your business)?
This is where the magic happens. Show people who you are. Intrigue them enough to follow, like, connect, befriend. Spark an interest that makes them want to reach out and say hello. Your profile can be a great conversation starter if done right.
While I do strive for consistency across platforms, I also recognize the unique traits of each platform. As a small business owner, I want clients, prospects, fans and followers to know who’s behind the Clearly Conveyed Communications banner, so they can connect with a real person. That’s why I’ve made the decision to keep most of my social media accounts under my name (with my business noted in my profile) and utilize them for work and play. I believe in transparency, and this is the best way for me to maximize my resources.
Last but not least, the cover photo. More social networks have followed Facebook’s lead and maximized the cover photo on your profile. This is a chance to powerfully convey your or your company’s brand visually. Ask impartial friends or family members to take a look at your photo. What does it portray to them? Make sure you utilize a photo that displays well in the frame provided and follows the platform’s policies. The last thing you want is to have your profile or page pulled down because you’re violating terms. (Remember, it may be your content, but you don’t own your Facebook page. Facebook does.)
What do you focus on in your social media profiles?
Do your profiles accurately represent you or your company?
Do you use the same pictures and profiles across your social network or different ones?
Link to your social media presences in the comments below so we can connect, or say hi on your favorite social network.
Let’s get social!