What’s on your list for Santa this year? A new computer? Fancy office digs? Or new business? Let’s go with the latter.
Referrals. We all want them, but how do you encourage your clients and supporters to provide them?
Gift Cards – It’s no coincidence that gift cards are the top gift year after year. Starbucks, iTunes and a plethora of other options are available, including local spots. Be creative, and deliver with a hand-written note of appreciation. A cup of joe for referring Bob Smith. Referrals are music to my ears.
Freebies – Free trials, add-on services and swag can all entice folks to keep your business top of mind. Offer a free design consultation, month-long trial membership into your VIP Club or imprinted promotional items. It’s amazing how you can tie a product into what your company does, so you come to mind immediately when needed.
Loyalty Program Points – People are familiar with loyalty programs and enjoy ‘earning’ prizes. Reward referrals with points — more points based on how much business the referral does — that recipients can redeem for cool prizes. Make sure to offer a decent selection of prizes and point levels. If participants have to earn an unreasonably high number of points, they may not feel motivated. You can also tie other actions into your loyalty program, such as reaching specific milestones (i.e. 1 year as a customer, $1,500 in business).
Join the Referral Conversation
How do you encourage and/or reward referrals?
What would encourage you to refer qualified prospects to a business?
Gift cards or swag: what do you prefer?
p.s. CCC appreciates all of our clients, customers and supporters. Thank you for working with us in 2014, and we look forward to doing more business in 2015. If you’d ever like to refer someone to us, check out the contact us page.