Mid-Year Review: How are you progressing on your business goals?

It’s nearing mid-June. How are you progressing on your business goals so far in 2019? 

Mid-Year Review: How are you progressing on your business goals?

One of our goals in 2019 was to get back to blogging on a regular basis. In January, we committed to the following in order to deliver more valuable contact to you:

  • Publishing at least two to three times per month—We’re about 50/50 on this goal right now, so we’re aiming to pick it up for the second half of the year. We published twice in January and April but missed February and March entirely. In May, we did manage to post while celebrating our 7th anniversary. 
  • Producing a variety of content types, including videos and long-form content—We’re doing a much better job of varying our content type, especially on social. We have noticed that videos perform best for us on Instagram and LinkedIn right now, while interactive polls work well in Instagram Stories. What type of blog content do you prefer? Are you looking for specific types of content on specific social platforms? 
  • Continuing to promote past content that’s still relevant—We’re doing a much better job of continuing to promote past content and repurposing content, a vital part of our content strategy this year. Are you repurposing content to maximize its value? Are you interested in tips on getting more mileage out of your original content?  
  • Sharing six guest posts to provide diverse view points—We need your help! Despite repeated requests, we haven’t published a single guest post so far this year. Are you interested in contributing? Please see below for more information, or contact us with your idea. 

Why did we commit to these goals for our blog?

 

Publishing Frequency

We’ve noticed that we receive more consistent blog traffic when we’re publishing consistently. You probably will too. While we would all love to publish valuable content daily, it’s important to be honest with yourself. What type of schedule can you commit to? How many resources can you devote to your blog and content marketing efforts?

Our clients always come first at CCC, so we’re committing to a minimum of two blog posts a month this year and hoping to publish more. That will give us time to research our posts, ask for feedback from our audience and publish content that will help you with your marketing efforts.

We’ll be publishing on Tuesdays at 10 AM ET, because the most popular day and time to visit the CCC blog is currently mid-day on Tuesdays. [UPDATE: We’re seeing more visitors and views early on Wednesday mornings, but for now we’re sticking to our scheduling time for consistency. It hasn’t moved that much from the beginning of the year, so it’s not worth changing yet.] Check your analytics to find when traffic spikes to your blog, so you can plan your publishing schedule accordingly. Note that it will change, so it’s important to check in occasionally. 

Content Variety

In the past, we’ve shared mostly traditional blog posts, so we’re looking to mix it up a bit in 2019. Over the past year, we did introduce our first vlogs (or video blog posts), and our ebook continues to be a hit. What types of content work the best for you? What types of content do you prefer to consume?

While there is no perfect blog post length (or publishing frequency), we’re also interested in creating more long-form content. While the criteria of this category continues to be debated, it does perform well overall. Some of our more recent posts were longer than normal, and they continue to draw traffic. We’ve also done a better job of continuing to promote these posts after initially publishing them.

Putting the ‘Marketing’ in Content Marketing

Promoting your content is just as important as creating it. You need a content distribution plan as part of your overall content marketing strategy. Do you have a distribution plan after publishing a blog post? Or do you just hope readers will share it?

We’ve been guilty in the past of only sharing our content shortly after we publish it and then forgetting about it. Don’t make the same mistake! You can get more use out of your content by continuing to promote it (as long as it’s still relevant), and re-purposing content in different formats for different social platforms. For example, you can share individual tips on Twitter from a long-form blog post, or you can create short marketing minute videos for Instagram from a written blog post. Then, refer your communities to your post for more helpful marketing tips.

Speaking of content distribution, how do you like to learn about new blog posts? Email notifications? RSS feeds? Social media? Let us know how you like to stay up-to-date on your favorite blogs.

What is Evergreen Content? A Guide to Long-Lasting Content That Boosts SEO

Guest Posts (This is where you come in!)

The CCC blog has benefited from an array of guest bloggers in the past, and we want to continue to add diverse voices to the mix in 2019.

We’re looking for people who want to share their experiences and ideas in marketing, writing, social media and small business/entrepreneurship. We don’t like to require a specific word count, although we are interested in publishing more long-form content this year. We’re also open to vlogs, mixed media posts and other interactive ideas you have.

Run a successful marketing campaign? We’d love to share how you did it. Want to give quick writing tips that work for you? Our audience is interested. Have you had success on a particular social platform or want to discuss ideas for a new feature? We’d be happy to publish your savvy social media marketing skills or tips for our readers. Have you achieved success as an entrepreneur or small business owner? Our audience is interested in hearing how you did it.

We realize that our guidelines aren’t highly specific. That’s because we’ve had success with a wide range of content in the aforementioned categories. The diversity of topics within marketing, writing, social media and small business/entrepreneurship keep our content fresh and readers tuned in.

We’ll be happy to discuss your idea or look over an outline before you write your post, so we can give you feedback. We realize what you put into a successful blog post, so we want to make sure you receive a return on your investment. In addition, we’ll publish your photo, company/blog name, social media handles, contact information and website along with your post.

Speak Up! Share Your Progress on Your 2019 Goals 

We’ve shared progress on one of our 2019 goals—recommitting to providing you valuable content through the CCC blog. How are you progressing on your brand’s goals this year? Comment below or share your goal progress or updates with us on social!

We wish all of our loyal readers a strong second half!

Thanks for reading,
Jaime

Let’s get social! Share your 2019 goals progress, marketing questions or favorite summer activities with us on the platforms below.

A Business Anniversary to Remember: CCC Turns 7

This week, Clearly Conveyed Communications turns seven! It’s hard to believe my little venture is hitting the 7-year milestone on May 15th, but I’m so grateful to so many people who I’ve met and worked with along the way.

 

CCC turns 7!

 

As we celebrate our seventh anniversary, I want to share seven tips I’ve learned during our seven years in business.

  1. You can be a small business owner. Entrepreneurship isn’t only for people with extensive resources, a trust fund or a Harvard MBA. It’s hard work to build a business, but it is possible to do it from scratch. Have an idea?
  2. Remember your why. The day-to-day grind of running and growing your business can be overwhelming at times. Remember why you started your business, and keep a prominent reminder in your office or close at hand, so you can see it when you need a boost.
  3.  Celebrate the little (and big) victories. Small business owners have big dreams, so remember to take the time to celebrate victories, large or small. These successes will keep you going during tough times and losses, which will happen. What are you celebrating?
  4. Be ethical always. Some people say there are no ethics in business today, but I disagree. In the digital age, trust is more important than ever. As we spend more time online and on social media, it’s imperative that you’re honest with customers, partners and yourself. Don’t promise results you can’t achieve, or work with people who use unethical business practices.
  5. Your time is your most important asset. As a small business owner, you have to weigh every request on your time, and learn to say no to opportunities that aren’t a good fit for your business. It’s hard to turn down a potential project or client, but it may help you grow in the long run.
  6. Focus on paid work. As a small business owner, you need to focus on revenue-generating activity as much as possible. If you can’t bill for an activity, can you delegate it or stop doing it? That may not be possible, but you need to regularly review how you’re spending your time to make sure your cash flow remains strong. Too much non-revenue work can put you out of business.
  7. Put your current customers first. We all want to grow, but remember to put your current customers first. You’ve probably heard that it’s much less expensive to do more business with current customers than to find new ones. By spending time on (and with) your customers, you can find new opportunities to grow your business with them, and you’ll deliver an impressive customer experience that will encourage referrals.

 

Thank you to everyone who has supported us along the way. What an incredible journey it’s been, and we can’t wait to see what the future holds!

If you’re looking for help with your company’s marketing, writing or social media needs (or know someone who does), let’s talk.

Toasting 7 incredible years,
Jaime

Let’s chat (about small business life, your marketing needs or what you’re celebrating):

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Vlog: Why You Still Need a Website Today

I recorded this video the day after a massive Facebook and Instagram outage, but it’s message is relevant whenever you’re watching it. Social media is a powerful marketing tool for your business, but you still need a website today.

Your website is the hub of all your digital marketing activities.

Your website is your home on the internet, your front door to customers and prospects everywhere. It helps visitors learn more about your company and how you can help them. They can find your website via search engines, social media platforms, advertising campaigns and even offline marketing efforts.

A well-designed, updated website improves your search engine optimization (SEO) efforts and works with social media to enhance your online presence and give your business credibility.

Link Building to Success: Optimize Your Website

So, does your business or brand have a website? If so, drop it in the comments, so we (and our readers) can check it out! If not, let us know why you don’t feel that you need one.

What questions do you have about your website or websites in general?

A reluctant Vlogger,
Jaime

What are your business goals in 2019?

While we don’t make New Year’s resolutions, we do set goals for our business at CCC. One of our goals in 2019 is to get back to blogging on a regular basis. In order to deliver valuable content to you, we’re committing to the following:

  • Publishing at least two to three times per month
  • Producing a variety of content types, including videos and long-form content
  • Continuing to promote past content that’s still relevant
  • Sharing six guest posts to provide diverse view points

Why?

Publishing Frequency

We’ve noticed that we receive more consistent blog traffic when we’re publishing consistently. You probably will too. While we would all love to publish valuable content daily, it’s important to be honest with yourself. What type of schedule can you commit to? How many resources can you devote to your blog and content marketing efforts?

Our clients always come first at CCC, so we’re committing to a minimum of two blog posts a month this year and hoping to publish more. That will give us time to research our posts, ask for feedback from our audience and publish content that will help you with your marketing efforts.

We’ll be publishing on Tuesdays at 10 AM ET, because the most popular day and time to visit the CCC blog is currently mid-day on Tuesdays. Check your analytics to find when traffic spikes to your blog, so you can plan your publishing schedule accordingly. Note that it will change, so it’s important to check in occasionally.

Content Variety

In the past, we’ve shared mostly traditional blog posts, so we’re looking to mix it up a bit in 2019. Over the past year, we did introduce our first vlogs (or video blog posts), and our ebook continues to be a hit. What types of content work the best for you? What types of content do you prefer to consume?

While there is no perfect blog post length (or publishing frequency), we’re also interested in creating more long-form content. While the criteria of this category continues to be debated, it does perform well overall. Some of our more recent posts were longer than normal, and they continue to draw traffic. We’ve also done a better job of continuing to promote these posts after initially publishing them.

Putting the ‘Marketing’ in Content Marketing

Promoting your content is just as important as creating it. You need a content distribution plan as part of your overall content marketing strategy. Do you have a distribution plan after publishing a blog post? Or do you just hope readers will share it?

We’ve been guilty in the past of only sharing our content shortly after we publish it and then forgetting about it. Don’t make the same mistake! You can get more use out of your content by continuing to promote it (as long as it’s still relevant), and re-purposing content in different formats for different social platforms. For example, you can share individual tips on Twitter from a long-form blog post, or you can create short marketing minute videos for Instagram from a written blog post. Then, refer your communities to your post for more helpful marketing tips.

Speaking of content distribution, how do you like to learn about new blog posts? Email notifications? RSS feeds? Social media? Let us know how you like to stay up-to-date on your favorite blogs.

What is Evergreen Content? A Guide to Long-Lasting Content That Boosts SEO

Guest Posts

The CCC blog has benefited from an array of guest bloggers in the past, and we want to continue to add diverse voices to the mix in 2019.

We’re looking for people who want to share their experiences and ideas in marketing, writing, social media and small business/entrepreneurship. We don’t like to require a specific word count, although we are interested in publishing more long-form content this year. We’re also open to vlogs, mixed media posts and other interactive ideas you have.

Run a successful marketing campaign? We’d love to share how you did it. Want to give quick writing tips that work for you? Our audience is interested. Have you had success on a particular social platform or want to discuss ideas for a new feature? We’d be happy to publish your savvy social media marketing skills or tips for our readers. Have you achieved success as an entrepreneur or small business owner? Our audience is interested in hearing how you did it.

We realize that our guidelines aren’t highly specific. That’s because we’ve had success with a wide range of content in the aforementioned categories. The diversity of topics within marketing, writing, social media and small business/entrepreneurship keep our content fresh and readers tuned in.

We’ll be happy to discuss your idea or look over an outline before you write your post, so we can give you feedback. We realize what you put into a successful blog post, so we want to make sure you receive a return on your investment. In addition, we’ll publish your photo, company/blog name, social media handles, contact information and website along with your post.

Speak Up! Share Your 2019 Goals 

We’ve shared one of our 2019 goals—recommitting to providing you valuable content through the CCC blog. What are your brand’s goals this year? Comment below or share your goals with us on social!

We wish all of our valued readers a happy, healthy and successful year!

Thanks for reading,
Jaime

Let’s get social! Share your 2019 goals, marketing questions or favorite sports teams with us on the platforms below.

Interview: What I’ve Learned on the Small Business Journey

Editor’s Note: Thank you to Vizaca, an online magazine for global entrepreneurs and small business owners, for interviewing me about my small business journey. It was a pleasure to discover this resource and share my experience with others.

Jaime Shine, Owner of Clearly Conveyed Communications


Tell us about yourself?

I’m Jaime Shine, founder of Clearly Conveyed Communications. I’m a writer, marketing professional and social media strategist helping brands communicate with their target audiences.

While most kids were playing with blocks or dolls, I was publishing magazines and newspapers – feature articles, ads, sports box scores, the whole nine yards. From promotions director to advertising roles to branding projects, I’ve always been interested in all forms of marketing. That interest blossomed into a career path and led me to open my own business in 2012.

It’s been a crazy ride, but it’s the best decision I’ve ever made. Growing up in an unincorporated village, owning a business isn’t something you do. I’ve learned so much about business – and myself – along the way.

How did you get your idea or concept for the business?

It was an aha moment 15 years in the making. One day at work, I realized that so many small business owners don’t know how to market themselves and can’t afford traditional agency fees. With my diverse background in marketing, I could start a business offering professional marketing services and experience at affordable rates. I could give brands a voice – via marketing, writing and social media services – so business owners could focus on the reason they’re in business, their sweet spot, and not struggle with marketing decisions, writing copy and developing social media strategies. While I work with brands of all sizes, I do have a soft spot for fellow small businesses and startups.

“It was an aha moment 15 years in the making.”

How much potential market share can you achieve in next 3 years?

I’m not focused on market share, because I realize I’m a small fish in a big pond. My focus is on finding the right mix of clients that generate enough revenue while still allowing me to deliver the personal service they expect.

What was the best book or series that you’ve ever read?

Three books have impacted my life the most.

A Big Life in Advertising by Mary Wells Lawrence gave me big ideas about my future (in marketing and advertising) when I read it in college. Lawrence left her mark in a male-dominated space and encouraged me to do the same.

On Writing by Stephen King is a memoir by my favorite author and a straightforward, practical guide to help writers perfect their craft. This book (and a professor) inspired me to pursue writing as a career.

Susan Cain’s Quiet: The Power of Introverts in a World That Can’t Stop Talking felt like it was written for me. There’s value in listening to all voices – not only the loudest – in business and in life.

Browse CCC's work at https://jaimeshine.com/portfolio

 

What are the best and worst purchases you’ve ever made?

My home makes me smile every time I walk in the door. Even though I bought it at the worst possible time (right before the Great Recession), it was a smart decision. It’s hard to believe I’ve been here for 10 ½ years!

Owning a home can be frustrating and expensive, so my worst purchase has probably been a service company who failed to live up to my expectations (or even show up).

What takes up too much of your time?

Owning a business takes a lot of time. I’ve implemented processes to handle administrative work more efficiently and am starting to outsource some activities, such as IT, but there’s still room to improve. The more I can focus on my clients and revenue-generating activity, the more my business will succeed.

What three pieces of advice would you give to college students/new startup business owners who want to become entrepreneurs?

Learn from every opportunity. Pay attention and make yourself useful in every situation, from the classroom to volunteer work to your current job. It may not seem related to what you want to do, but there’s insight to be had if you’re looking for it.

Network, network, network. Your professional network can be a big boost to your career or business, but it’s up to you to build and maintain it. Get to know professionals in your industry, offer your help when appropriate and listen when they speak.

Plan and adapt. Starting a business is a big risk, but you can mitigate your risk by planning as much as possible. Why do you want to start a business? What market need are you satisfying? Who is your target audience or ideal customer? How will you pay for your business? Despite all your planning, you’ll need to adapt – to changing consumer tastes, market conditions and life occurrences. The ability to adapt is one of the biggest advantages of startups and small businesses, and you’ll need it to succeed.

Who has impressed you most with what they’ve accomplished?

I’m impressed by Richard Branson, both his accomplishments and his outlook on life. He’s experienced successes and failures but learns from every situation, even today. He’s an innovative thinker, calculated risk taker and genuine human being.

Tell us about something you are proud of – about your greatest challenge.

This spring, my business celebrated its sixth anniversary. Most small businesses fail, so I’m proud that Clearly Conveyed Communications is still giving brands a voice. It’s been a long, winding road, but what a feeling of accomplishment!

How should people connect with you?

Visit my website for my full contact information, so we can connect via your preferred channel. I’m looking forward to hearing from you.

*****

Are you an entrepreneur or small business owner? Vizaca can help you showcase your business, connect you with the right audience and promote your products and services worldwide.

Continuing on the small business journey,
Jaime

https://www.facebook.com/ClearlyConveyedCommunications/ LinkedIn_2013_30x30 Pinterest_2013_30x30 Twitter_2013_30x30 https://instagram.com/jaimeshine

 

Why Customer Experience Should Be Your Focus in 2018

Editor’s Note: We’re excited to welcome Dan Ridge as a contributor to the CCC blog!

The customer is always right has long been a business adage. In today’s highly competitive environment, it’s more than just selling products to customers; it’s about providing them with a seamless and enjoyable experience throughout the time they’re in touch with your business.

Why Customer Experience Should Be Your Focus in 2018

Whether they’re looking at your website, talking to a sales rep, or reading one of your brochures, the customer should gain value and insight from their experience of dealing with your business, which is why everyone is talking about customer experience.

Good customer experience has a huge role to play in whether a customer buys from you and can be the key decision-making factor. I interviewed Rory at Promotions Warehouse and asked for his view on why customer experience should be your focus for 2018.

A good experience increases overall customer satisfaction

Research has shown that providing a consistent approach to customers throughout their customer journey with your business can increase customer satisfaction by around 20%. If every touch point the customer has with you from initial contact to purchase to post-sales communication is consistent and positive, that customer will be far happier than one who bought your product, but experienced poor service while doing so.

A good experience means customers are more likely to come back

It’s far less expensive for businesses to carry out repeat business with loyal customers than to constantly attract new customers all the time. Enjoying a great customer experience is a very good way to ensure customer loyalty to your brand. If they have a positive experience dealing with you, they’re more likely to come back again and again. Customer experience is what will make you stand out from your competitors and adds value to your customers, so they won’t want to risk switching their business elsewhere.

Customers who are happy will spread the word

If your customers have a good experience, they’re more likely to spread the word among their friends and colleagues, which can lead to an increase in referrals.

They’re also more likely to write favorable reviews on your website and to praise you in online forums or groups on social media. All this free word of mouth publicity can only enhance your business reputation and spread your name to other potential customers who might not otherwise have heard of your business.

“Good customer experience is more than just selling customers a product they need at the right price; it’s about providing them with consistent communication, tailored messaging and information which is valuable and interesting to them.”

Good customer experience is your key differential

Unless your product or service is completely unique, you have some competition out there in the marketplace. With others offering the same product, the only differential for customers is their experience buying from your business.

Offering superior customer service compared with your competitors is a clear way to make your brand stand out and help your customers with their decision-making process. It’s also a better long-term strategy than trying to beat competitors solely on price.

Happy customers spend more money

Customers who enjoy the experience of working with you or dealing with your business are far more likely to spend more money with you. Research has shown that customers who enjoy good customer service are 70% more likely to spend more money with a business than those who have experienced an adequate level of service.

They’re not just more likely to become loyal and repeat customers but also customers who spend more each time they use your products or services. This is one of the biggest reasons why customer experience should be your focus for this year if you want to grow your business.

Building long-term customer relationships

If you can create a great customer experience, you’ll be able to build a long-term relationship with your customers, keeping them coming back repeatedly.

In today’s consumer society, customers are bombarded with messages and marketing material at every turn. Creating consistent personalized, tailored customer communications will help your brand break through the noise and stand out in their minds.

If customers look forward to your emails/mailers/catalogues/offers because they know they’ll be relevant and interesting, you’ll be able to build lasting relationships with them to help create a sustainable business.

Good customer experience is more than just selling customers a product they need at the right price; it’s about providing them with consistent communication, tailored messaging and information which is valuable and interesting to them. Customers need to have a great experience at every single touch point with your company, from the first ad they see to when they walk through the doors. If that happens, your business will benefit.

Weigh In on Customer Experience

How does your company offer a good customer experience?
What companies provide you with an enjoyable customer experience?
What other benefits do a quality customer experience deliver?

Dan Ridge is a freelance writer specializing in marketing and small business.

 

How to Increase Sales Using Social Media

CCC is excited to welcome Lisa Austin and MyEcomClub.com to the blog! Learn more about both at the conclusion of this guest post.

Learn how you can better market your ecommerce business through Facebook, Instagram, and Pinterest. These 5 simple tips will teach you how to increase sales using social media.

The Power of Social Media

Cherilyn and I were next door neighbors ten years ago. Since that time, we have both moved–she moved to a different state and I moved to a different city. Despite the distance of two hundred and forty miles between us, I know that Cherilyn recently started her own online business selling beauty products.

How do I know? She announced it to me and all of her other friends on Facebook. In addition, I know when she’s having specials on certain products or running promotions. And it has all been done without a cent of her money being spent on marketing.

What’s the secret? The secret is social media. Viewers of social media know you and trust you because you have a relationship. According to DEI Worldwide, 70% of consumers use social media as often as they use firm websites to gather information about products. In addition, 60-70% of people believe that recommendations from other people online are “valuable, credible, and honest.”

Consumers Online

81% of the developed world now has internet access. Essentially that means that of the countries with expendable income, 81% can be reached from anywhere in the world. Global accessibility has never been greater than it is at this time. But with that accessibility also comes an overload of information and products.

Social media can help shoppers sort through it all. Social media, such as Facebook, Instagram, and Twitter, allows business owners to build relationships with their prospects, as well as use existing relationships to turn friends into customers.

Think about how many adults use social media while at work–just to get a mental break from their jobs. They may be on a coffee break, scrolling through their Instagram feed, when they see your business’s post. With every social media post your business makes, you’re reaching prospects during a time or place that television, radio, and print ads often cannot.

A Boost to Businesses

When a viewer sees a post, it can be almost like magic. According to Forbes contributor Jayson DeMers, “studies have shown that social media has a 100% higher lead-to-close rate than outbound marketing.” And an IDC study released in 2014, found that buyers that use social media have 84% larger budgets than buyers that don’t. That’s a powerful formula!

Most of the developed world has internet + social media users have larger budgets + 100% higher closing rate = success!

Social media can bring you more leads and more sales without investing a fortune in marketing. However, social media marketing often falls flat. So I’ve gathered five tips to help you successfully connect with your customers.

5 Tips to Increase Sales Using Social Media:

  1. Post Often – By spending at least six hours per week, 66% of marketers saw a benefit from social media in lead generation.
  2. Use Images – Place an image alongside your text on Facebook. Posts with images have 2.3 times more engagement than stand-alone text.
  3. Learn to Pin – Pinners spend 50% more on purchases through the social media channel than users of other social media platforms, yet only 40% of marketers use it.
  4. Photograph People – When posting on Instagram, use photos of people. Studies show that photos with faces get 38% more likes than those without. So place your products with a person for a more positive response.
  5. Make a Video – Close to half of all internet users look for product related videos before visiting a store. Even though you may not have a brick and mortar storefront, put this statistic to work for you. Create simple videos about the products or services you sell and place them on your website as well as Youtube. Shoppers who view a video are almost twice as likely to make a purchase than shoppers who did not view a video.

(Thanks Hubspot for these great stats!)

So next time you are searching for a way to boost your sales, take a closer look at social media. It’s a great way to build your brand and boost your sales.

This post originally appeared on MyEcomClub.com and has been shared on the CCC blog with permission.

Lisa Austin, My EcomClub.com  Lisa Austin

 

4 Ways Running Can Help You Run A Business

Are you a runner or is shopping your cardio? 😉

The author finishing a 5k

I started running later in life (i.e. post-school), and I’m so glad I did. Besides being excellent exercise, it’s fun to be a part of such a wonderful community. The running community embraces runners of all capabilities and provides support in the form of running partners, groups and tips from more experienced runners.

A Supportive Community 

A supportive community is one way that running translates to running a business. As an entrepreneur or small business owner, you’re probably working alone. Tapping into the entrepreneurial community can help you grow and manage your business. Whether you frequent a co-working space or join an online community, fellow small business owners can give you advice, help you brainstorm ideas and offer support from someone who understands what you’re experiencing.

Related: Is collaboration the new competition?

Long-Term Plan

Runners tend to have a long-term plan, incorporating when they’re competing in races, rest days and specific things they’re working on (i.e. a stronger kick, running technique). Small business owners need to plan as well, so they can run their business effectively and look for growth opportunities. Looking at your bigger picture helps when making decisions about what opportunities to pursue and which areas to focus on at specific times. Of course the best plans should always be adjustable.

Rest Days / Down Time

As noted above, part of a runner’s long-term plan is incorporating rest days. They’re vital to performing well, in running and business. Small business owners tend to wear a lot of hats, which can make it difficult to unplug. It’s important to your long-term outlook (and health) that you take time for yourself so you can be at your best when focusing on your business. Don’t burn yourself out and short circuit your business before you’re able to achieve your dreams. Running a business is a marathon, not a sprint.

Related: How to Take a Break from Technology Without Moving to the Woods

Aha Moments 

When I run, I listen to my tunes and try to empty my mind (or think of inspirational movie scenes if I need an extra boost to reach the top of the hill). I’m not thinking about customers, business issues or other important topics. That’s probably why I come up with some of my best ideas or feel confident making a decision I’ve been thinking about after a run. The combination of physical activity, clearing my mind and the euphoria of finishing my run seems to spark creativity and clarify my decision-making process. The next time you’re struggling with a business decision or client project, go for a run. It may spark an ‘aha moment!’

Running translates well to running a business on several fronts. Runners can draw inspiration and insight from their hobby while they tackle the tough task of running a business. Not a runner? It’s never too late to lace ’em up and hit the pavement or trails. Couch to 5k can help you get started, or find a running community to join. You’ll find the same support, camaraderie and inspiration as you find in your entrepreneurial or small business community.

Happy running (a business)!

Just a (small biz owner &) runner from Akron,
Jaime

Let’s chat (about small business life, running, your marketing needs or otherwise):

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5 Years In: Life as a Small Business Owner

Something crazy happened this week: CCC celebrated its 5th anniversary. In the midst of client projects and deadlines, I almost missed it — which is so appropriate. It was just another day in what has become my life as a small business owner.

We're celebrating 5 years in business!

When I started this journey, I never thought I’d get here. Sure, I made plans and thought about where I — and my business — would be in five years, but to be honest, none of it was real. There was too much treading water just trying to stay afloat.

Looking back, I’ve learned a few things and will continue to do so every day. That’s part of the process, one that I enjoy.

Here are five lessons I’ve learned in five years as a small business owner:

  • This is the hardest thing I’ve ever done — and my greatest accomplishment (to date). Finishing my first half-marathon is a close second, but the daily grind of starting and building my own business has permanently changed me. It’s challenged me beyond my wildest dreams, and shown me what I’m capable of. You can read and plan all you want (and you should), but until you jump in, it’s hard to imagine.

An Omnipresent View? The Life of a Small Business Owner

  • You have to learn to say no. Your time is your most valuable commodity, especially because you probably won’t have the money to hire help when you start out. It’s not about missing opportunities or being afraid to take chances; it’s about taking control of your time and your business. Saying yes to everything and everyone will leave you burnt out and likely out of business.

The Power of Saying ‘No’

  • Enjoy the everyday moments. Take time to sip a latte on a patio on a beautiful spring day while brainstorming a blog post or contemplating future business decisions. It may be tough for you to take time off from your business for a long time, so enjoy these moments that relieve stress and sustain you for another day.

Celebrate the Magic in Everyday Moments

  • Be honest — with your clients, prospects and yourself. It may be uncomfortable, but it will benefit all involved in the long run. As difficult as some situations may be, try to step back and take a look at the bigger picture. If you’re not best suited to help a prospect, refer him to another company. If you’re continually running into issues with a client, have an honest (yet professional) conversation. It will either spur changes or an end to the relationship, which may be for the best. Long-term, mutually beneficial relationships cannot be built on lies and half-truths — in business or in life.

A Look Back: 4 Lessons Learned in 4 Years as an Entrepreneur

  • Stay true to why you started your business. It can be difficult to remember your vision as you get bogged down in day-to-day activity, start to grow or deal with a catastrophe. Whether you create a vision board or have an image burned into your mind, keep it front and center. Remembering why you started the business can help you make decisions and decide which opportunities to pursue.

It’s been fun looking back on the last five years this week, which have been an incredible journey. Right now, there’s more work to do, but maybe I’ll be able to sip a latte on a patio this weekend to celebrate this special milestone in CCC’s story.

Thanks to everyone for your support!

Starting chapter six,
Jaime

Let’s chat (about small business life, your marketing needs or otherwise):
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Small Business Planning: Look Back to Move Forward

The end of the year is the perfect time to reflect on one’s life and business. While we’re all anxious to start off the New Year on the right foot, don’t skip a vital part of the business planning process. Take time to look back before you look ahead.

Small business planning is crucial to survival and growth.

Take time to reflect on your business. Where is it heading and where has it been?

Take Time to Reflect

Reflect on your accomplishments during the past year. Did you grow your revenue? Add new customers? Turn sporadic customers into loyal clients? Hit key milestones? Reach your goals?

Look back at things that didn’t go as planned. Did you lose a major client? Have a customer dispute payment? Run into a nightmare project? Spend too much time on non-revenue activities?

Measure the progress of your goals. First of all, did you set goals? Did you reach them in the allotted time frame? What helped you achieve them or hindered your progress? Upon further review, you may need to alter your goals or set more appropriate goals in the first place.

Related Reading: Why I Don’t Make New Year’s Resolutions

Look Ahead to 2017

Where do you want your business to go? Did you have success with a new product or service this year that you’d like to feature? Do you want to focus on delighting your current clients to deepen those relationships and grow with them? Are you looking to bring on new customers and expand your business? Is a merger or acquisition in your sights?

In order to achieve your business dreams, you need to create a road map. This is where setting SMART goals comes into play.

Your goals should be:
Specific
Measurable
Agreed Upon
Realistic
Time-Based

Inc. Magazine has a worthy read on how to set business goals if you’d like to learn more about this topic. As Herm Edwards famously said, “a goal without a plan is a wish.” He may have been a football coach at the time, but his thought process applies to business and life just as much as sports.

Keep in mind that goals aren’t permanent once they’re set. It’s helpful to review them regularly and adjust accordingly. Agility is a tool for small businesses to use to their advantage, so don’t feel locked in to current goals if your situation changes. Take time every week to focus on your business’s big picture and plan your road map, rerouting if necessary. It can be a breath of fresh air to step back from the daily grind to look at where you’re heading and where you’ve been.

Your Take

Do you set SMART goals for your business?

How often do you focus on planning for your business?

How do you encourage yourself to keep your business planning sessions?

We wish all small businesses a wonderful holiday season! Best wishes for a happy, healthy and prosperous 2017.

CCC’s Chief Planner,
Jaime

Let’s chat (about your business goals, marketing needs or otherwise):
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