Facebook’s Next Stop: World Domination (and That’s a Good Thing)

When I was growing up, my friends and I used to talk about what we wanted to achieve. No matter what occupation came up or what route someone wanted to take, it always ended with ‘world domination.’

Planet Facebook or Planet Earth?

“Planet Facebook or Planet Earth? by Paul Butler” via Duncan Hill via CC BY 2.0

That’s what Facebook wants too, and it may get there. The stats are already ridiculous, but the social giant continues to incorporate itself more and more into our everyday lives. Earlier this year, one billion people used Facebook in a single day. Think about that: 1 in 7 people on Earth logged into Facebook in one day. That’s incredible! And the social behemoth isn’t stopping now.

“On Monday, 1 in 7 people on Earth used Facebook to connect with their friends and family.” –Mark Zuckerberg

Here’s what Facebook has been up to this summer:

We already talked about how Facebook wants to be your news source, and the largest social media platform continues to strengthen its standing with journalists, publishers and public figures. It allows you to keep in touch with friends and family and even share private moments via Messenger and Moments. Now it’s looking to enter your work space and help those without the luxury of broadband Internet access stay connected.

If Facebook were a country, it would be the most populous on Earth. (Source: Huffington Post)

The social behemoth has 1.49 billion monthly active users (as of 6/30/15) and approximately 83% of its daily active users are outside the US and Canada. More than 40 million small businesses have active Pages, and the social leader employs nearly 11,000 people in 48 offices around the world. (Source: Facebook)

Do you see what I mean? Facebook isn’t comparing itself to Twitter or worrying about what Snapchat is doing. It’s trying to help people in need, bring Internet access to the whole world and connect people in every generation, in every country and in every language.

One day Facebook may touch nearly every aspect of our lives, from work to school to play, and it could change the world.

Read: Facebook Pages: Now Open for Communication

What’s the Future of Facebook? 

Do you see Facebook moving beyond a social platform in its future?

Is Facebook’s potential worldwide power good or bad?

Planet Facebook or Planet Earth: Where will we live in the future?

Tipping my cap to Zuck,
Jaime

Let’s chat (about Facebook, world domination or otherwise):
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Inbound: Not Your Father’s Marketing

CCC is Inbound Certified!

Sometimes you have to slow down to get ahead. You may have noticed that the CCC blog went dark between September 4th and September 18th, missing three posting days. We were busy getting certified — in Inbound methodology. I’m proud to announce that CCC is now Inbound Certified, and we’d love to help your business achieve success.


What is Inbound?
Inbound marketing is a different way of thinking. Here’s two scenarios; let me know which one you find more enticing.
You walk down the street toward a bar. People on the sidewalk are aggressively approaching bypassers, shouting at them through megaphones to come into the bar. The aggressive bar promoters have interrupted your conversation and made you want to vacate the area as fast as possible. Your happy mood has soured, and you have no interest in going in the bar. 
You walk down the street toward a bar. Jazz music spills out into the street punctuated by a saxophone solo that makes you break into a smile. Your stomach rumbles as you breathe in the enticing aromas. As you approach the door, you notice a sign promoting a free drink tonight with dinner. You’ve never been to this bar before, but you decide to go in, have dinner and enjoy the atmosphere, while texting some friends to join you.

Which scenario is more appealing to you? If you said the second, you were drawn in by Inbound marketing, a process that uses compelling content to pull people toward your company and product, where they naturally want to be.

How Inbound Works

The Inbound Methodology: Attract, Convert, Close & Delight

  1. Attract strangers to visit with compelling content that aligns to your customer’s interests.
  2. Convert visitors into leads with attractive calls-to-action that resonate with your customer’s interests.
  3. Close leads into customers by providing value with compelling content, offers and solutions.
  4. Delight customers with products (and services) that solve their problems, outstanding customer service and an excellent relationship. In doing so, they’ll be happy to promote your business for you.


How can Inbound help me?

No matter what you do for a living, you’re probably looking for customers. That’s where Inbound comes in. It helps you attract the right customers, not more empty leads. As with any marketing, Inbound isn’t a get-rich-quick scheme and probably won’t shower you with qualified leads overnight. It’s a process, one that takes time but produces results. It’s what happens when you publish the right content in the right place at the right time.

The Inbound Methodology: Publishing the right content in the right place at the right time
At CCC, we make marketing that people love. Coincidentally, that’s what Inbound is all about. If we can help you, let us know. Because the only thing we love more than espresso is helping people.

p.s. Interested in becoming Inbound Certified? Learn more about the course, certification and who it can help.

Officially Certified,
Jaime

Let’s chat (about Inbound, your marketing needs or otherwise):
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Peanutized: How to Encourage Fans to Engage With Your Brand

Have you been Peanutized?

Get Peanutized: The Peanuts Movie's interactive promotionI took the plunge this afternoon. After seeing the fun creations in my Facebook News Feed the past few days, I couldn’t resist anymore. (Ah, the power of social media…)

Get Peanutized is a cool microsite that 20th Century Fox is using to promote the upcoming release of The Peanuts Movie on November 6th. You can turn yourself into a character in the movie by selecting everything from your hair style and color to the shoes on your feet. So 20th Century Fox provided the site and is now sitting back and watching people promote their new movie for them. Genius!

People will share their creations and promote the movie, because it’s fun and engaging. At our core, we want to socialize with others, even brands. How can you encourage fans to engage with your brand?

  • Give out swag: For CCC’s 3rd anniversary, we threw a week-long party and invited our fans to join in the celebration. By engaging with us (and therefore spreading our message) on social, fans were entered to win cool swag with a special retro look. It was a success! In addition to increased engagement on our networks, we developed some new advocates for our brand.

 

  • Hold a contest: Ask people to post photos of your products in action to be entered to win a prize. Remind them to tag you and/or use a special hashtag, so you see the photos and others can too. This is also a great way to share tips or helpful hints about your products. No physical products? No worries! Utilize the aforementioned fun swag and ask fans to post photos of themselves (or others) showing off your promotional products wherever they are — on vacation, at work, etc.
  • Join the conversation: Don’t just respond to messages and comments directed to you; reach out to people when appropriate. Search relevant keywords and hashtags to find conversations you can join and people you can help. The key is to provide helpful information, not to sell. Nobody wants you to bust into their conversation with a sales pitch. But if you have helpful DIY tips, writing advice or relevant experience to share, they may end up becoming a customer down the road.
  • Open all lines of communication: Communicate with your customers where they’re comfortable, whether that’s Facebook Messenger or over the phone. Let people know the myriad of ways they can contact you, and you’re much more likely to hear from them. According to Andrew Bosworth, Facebook’s Ad Chief, “messaging via Pages has doubled year-over-year-over-year, and some companies have told Facebook that it is now the primary place for them to receive customer service requests.”

However you choose to engage with your fans, put some effort into it. Don’t create an app that doesn’t offer any value. Don’t set up presences on every social network and then forget about them. If you don’t have the bandwidth to be everywhere, choose what fits your company the best and will benefit your customers the most. Consider bringing in outside help to manage what you can’t.

And always keep an eye on the future. You never know when you’ll be able to share your first virtual reality (VR) ad or beam up fans to your event location. How cool would that be?!

Engage With Us on Engagement

How do you encourage fans to engage with your brand?

Do your fans show a preference in how they contact you?

What cool technology would you love to utilize someday for your brand?

Who’s your favorite Peanuts character?

p.s.Looking for some ideas to spice up your marketing? We can help!

Peanutized and lovin’ it,
Jaime

Let’s chat (about engagement, the Peanuts gang or otherwise):
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6 Things All Businesses Should Do Over Christmas

It’s that time! The Holiday selling season is upon us…

Christmas is a stressful time for both businesses and customers. Businesses worry about losing customers during this hectic season, and customers worry about getting everything done on their lengthy to-do lists. Sure, some businesses will pick up customers as everybody is in a mad rush to buy presents. However, others can lose out to companies with better marketing strategies if they’re not on the ball.

Here are things all businesses should do over Christmas:

Offer A Discount

You might not think that offering a discount is a smart move over Christmas. After all, you have the potential to make a lot more money here. However, there’s nothing really stopping a customer from heading to a competitor for their needs. If you offer a discount, you’re giving them an incentive to continue coming to you. You could even offer the discount exclusively to loyal customers to show them you care.

Send Free Gifts

Why not get in the Christmas spirit and send your customers free gifts? You could send them a free thank you gift off your own back, or send them a free gift with their order, whatever you feel most suitable. It doesn’t have to be a Christmas themed gift to be effective. You could even make it a sample version of one of your products, or a voucher to use against a service you offer.

Run Competitions

Run competitions over Christmas to get people interested in your business. You can do this both offline and online, or one or the other. Do it wherever you feel you’ll get the most response. Holding competitions online can really help you to expand your reach and exposure. People love the opportunity to win stuff, so create a fun Christmas competition for them to get involved with.

Send Cards to Customers

Sending cards to your customers both old and new shows them that you value them. It also helps to keep you in the forefront of their minds, so that they don’t completely forget about you at this time of year. The most effective way to do it is to send business ecards. Then you can send a discount along with the card and monitor your efforts too. You’ll be able to see exactly how many people interact with your ecard, and it’s more eco-friendly!

Create Christmas Landing Pages for Your Site

Creating Christmas landing pages on your site shows that you keep it up to date. A page like this will be more engaging to Christmas shoppers. People start Christmas shopping as early as September these days, so don’t waste any time!

Promote on Social Media

Don’t forget to use social media to promote your Christmas offers and engage with shoppers. Don’t shove your offers down their throats, but make sure your online marketing strategy is on point.

All businesses should make sure they do these things over Christmas. If you do, you’ll increase your revenue and be much more successful in retaining your clients (and even adding new ones). Make sure your marketing is in the Christmas spirit, and you’ll have a great start to the New Year!

Holiday Marketing Feedback

Are you looking forward to the Holidays?

How early do you start your Holiday selling (or shopping) season?

Do you prefer printed cards or ecards?

Happy Holiday selling,
Jaime

Let’s chat (about Holiday marketing, the magic of Christmas or otherwise):
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How Flexible Should Your Blog Schedule Be?

Blogging. As a small business owner, writer or business professional today, you understand its benefits (and may even enjoy it). But some days it becomes a four letter word in your vocabulary.

Computer Problems by CollegeDegrees360 via CC BY-SA 2.0

Computer Problems by CollegeDegrees360 via CC BY-SA 2.0

Recently I read a post from a fellow blogger who was asking her readers about her new posting frequency. She had committed to posting more often, so she had set up a schedule. However, sticking to the much-increased schedule was wearing on her and killing her spontaneity and creativity. In other words, she felt like it was making her writing worse.

Quality over Quantity

If your current posting schedule is overwhelming, cut back the number of posts. Quantity is never a substitute for quality, and we remind ourselves that at CCC every day. As I tell clients, commit to a schedule that you can keep, and don’t create a schedule in your fantasy world. Yes, blogging is hard work and a time commitment, but it shouldn’t keep you from running your business, working with clients or whatever else it is that you do (unless you’re a full-time, professional blogger, of course.)

Consistency is more important than frequency. Set up a schedule that you can handle — perhaps once or twice a week or even less often at first. Then stick to it and post quality content on your publishing days. That doesn’t mean that you should be afraid to test out different days if you notice your analytics suggesting you do so. If you find yourself posting anything just to stick to your schedule, stop!

Consistency is important because search engines send crawlers around the Internet to find content. If they know when to look for your new content, they’ll find it faster and make it available to people searching for those topics.

Work Ahead for Flexibility

That doesn’t mean you have to sit down and blog on set days or at set times. If you come up with ideas on a whim, jot them down. Sit down and blog when the mood strikes and schedule the post to publish on one of your scheduled days. You don’t have to write a full post; get a draft down with all its imperfections and smooth it out for publishing later.

With consistent publishing, you can let your readers (and search engines) know when to expect new content. However, you can still write or blog when you’re in the mood by working ahead. I keep a dry erase board in my office and a notebook on my phone to jot down ideas for posts and descriptions. If a trending topic catches your eye, adjust any scheduled posts you have so you can blog about the topic while it’s still hot.

Related Reading on Blogging

Let’s Talk About Blogging

Do you follow a blogging schedule?

How often do you post new content?

Have you adjusted your schedule over the past two years?

Is your schedule purely data-driven or a good fit for you?

Happy blogging!
Jaime

Let’s chat (about blogging, a new project or otherwise):
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Content is King — or is Conversation?

We live in an era where content is king — or so we’re told on a daily basis. But think about it…

If you produce awesome content and no one is around to consume it, is it still king?

"A Conversation" by Khalid Albaih via CC BY 2.0

“A Conversation” by Khalid Albaih via CC BY 2.0

I’m reading an intriguing book right now, Information Doesn’t Want to Be Free by Cory Doctorow. It’s a thought-provoking read about how we create and exchange value in the digital age, but one quote in particular thus far caught my eye.

“Content isn’t king. Conversation is.”

Doctorow has a good point. He notes that the telecommunications industry — companies that let people talk to each other — has always outpaced the entertainment industry, including a $270 billion advantage in 2011-2012.^ What is the Internet besides a gigantic conversation?

Read: Get Social: 4 Easy Ways to Join the Conversation

This insight made me reconsider the widely accepted adage of today — content is king. Of course, it’s important. You can drive all of the traffic in the world to your website, and if there’s nothing there, it won’t help. However, you do have to drive people to your website or storefront or studio, and great content alone won’t do that. You have to create — and engage others — in a conversation.

Read: Are You Being Heard? Communication Tips For Your Brand

So the question remains… If you produce awesome content and no one is around to consume it, is it still king?

Content or Conversation

Is content or conversation king?

How do you drive traffic to your content?

What’s more challenging: creating great content or driving traffic to it?

^ Source: Information Doesn’t Want to be Free, “Getting People to Care About Your Work,” pgs 49-50

Joining the conversation,
Jaime

Let’s chat (about content, conversations, a new project or otherwise):
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