3 Ways To Capitalize on Marketing Trends in 2018

It’s that time of year: everyone is publishing their thoughts on the next big things in marketing. We’ve been keeping an eye on a number of projected trends for 2018 and year-end reviews from 2017. Here’s our take on how your business can capitalize.

3 Ways to Capitalize on Marketing Trends in 2018

More Quality, Less Quantity  

(We’re hoping) 2018 is the year that content marketing gets real. Due to budget cuts and information overload, along with some aha moments, brands started to spend more time creating and curating valuable content last year instead of sticking to rigid, conveyor belt-like content calendars. The result? Their higher quality content performed better even though they produced less of it, often much less.

“In 2017, our team cut email volume in North America by 50% while increasing engagement by 28%. That’s wild.” -Jon Dick, Hubspot

We’ve all been there. You need to send an email out tomorrow morning, and you’re running behind due to producing so much content. So you throw something together to stay on schedule. Stop. What value does this marketing email deliver to your recipients? What should they take away from it? If you can’t answer those questions, neither can your audience. (p.s. We’re not telling you to throw away your content calendars; just have some flexibility and keep your ultimate goal in mind.)

Less time spent churning out content creates more time for testing, analyzing data and developing or fine-tuning your strategy, including distribution.

Remember the Basics (Even in Our Brave, New Digital World)

Yes, social media and digital marketing have changed the game, but marketing basics still apply. Always keep your big picture in mind. Why are you in business? What are you ultimately trying to accomplish? Every marketing action should support this goal. Keep it in mind as you review your marketing plan or recent efforts. If you’re frustrated by your results, take a fresh look at what you’re doing. Could you achieve more with less? Is your audience on another platform, or have their contact preferences changed? It may be time to take a closer look at your buyer personas (or create them in the first place).

This sentiment was the basis for an article we published last year, Understanding Social Media Etiquette with Real-World Scenarios. We understand that social media and the digital realm can seem confusing and overwhelming at times, but it helps to take a step back and consider your actions in the real world (i.e. offline).

Get Personal — With a Human Touch 

Technology has improved marketing’s capabilities by leaps and bounds, but we can’t forget to add a human touch. Automation, chat bots, facial recognition, big data and more have allowed us to personalize a customer’s experience more than ever, but there are drawbacks too.

“All the pieces are now in place: AI, individualized personalization, emotional targeting, predictive marketing, automated creative generation, cross-device identity, location tracking and facial recognition.

This can delight some consumers and freak out others. So, a key skill for the best digital marketers will be understanding when to back off.” -Barry Levine, MarTech

Remember to be human when interacting with your audience online (and remember to interact with your audience in the first place). People like to do business with people, not faceless brands or companies. This is an area where small businesses have an advantage, as they can easily put a face behind the business name.

Use automation where you can to be more efficient, but don’t automate a human touch out of your online marketing efforts. Data can point your marketing in the right direction, but it requires human analysis to get there. Personalizing a buyer’s journey is fantastic, but don’t get creepy. Where is that line? That’s where you — and your human insight — come in.

Summary

While it can be tempting to jump on every trend or new platform, take time to think about your situation. What works for others, including well-known personalities, may not work for you. Focus on producing quality content that provides value to your audience, even if takes you longer. Mix your high-quality content with valuable content you curate from other reputable sources (and give them credit). You may be amazed at what you can accomplish with less.

While you’re focusing on creating high-quality content, remember marketing basics. They still apply in today’s high-tech, digital world. Social media has taken over marketing strategies everywhere, but it’s still a form of communication. Don’t forget to get social with your audience instead of just broadcasting content.

While you’re getting social, you’re being human — and that will continue to be a major part of marketing in 2018 and beyond. Technology is fantastic, but don’t get carried away. Add a human touch wherever you can, especially when interacting with customers, prospective customers and community members.

Good luck with your marketing efforts in 2018! We love to see companies doing marketing well. Have a question or need help with your efforts? Comment below, or contact us so we can help you communicate with your target audience.

p.s. Wondering about influencer marketing? We published a guest post, Why Influencer Engagement is Important in Digital Marketing, last week, and we’ll be following it up with a closer look at influencer marketing in 2018 next week.

A marketing (and espresso) aficionado,
Jaime

Let’s get social!
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Inbound: Not Your Father’s Marketing

Sometimes you have to slow down to get ahead. You may have noticed that the CCC blog went dark between September 4th and September 18th, missing three posting days. We were busy getting certified — in Inbound methodology. I’m proud to announce that CCC is now Inbound Certified, and we’d love to help your business achieve success.




What is Inbound?

Inbound marketing is a different way of thinking. Here’s two scenarios; let me know which one you find more enticing.
You walk down the street toward a bar. People on the sidewalk are aggressively approaching bypassers, shouting at them through megaphones to come into the bar. The aggressive bar promoters have interrupted your conversation and made you want to vacate the area as fast as possible. Your happy mood has soured, and you have no interest in going in the bar. 
You walk down the street toward a bar. Jazz music spills out into the street punctuated by a saxophone solo that makes you break into a smile. Your stomach rumbles as you breathe in the enticing aromas. As you approach the door, you notice a sign promoting a free drink tonight with dinner. You’ve never been to this bar before, but you decide to go in, have dinner and enjoy the atmosphere, while texting some friends to join you.

Which scenario is more appealing to you? If you said the second, you were drawn in by Inbound marketing, a process that uses compelling content to pull people toward your company and product, where they naturally want to be.

How Inbound Works

The Inbound Methodology: Attract, Convert, Close & Delight

  1. Attract strangers to visit with compelling content that aligns to your customer’s interests.
  2. Convert visitors into leads with attractive calls-to-action that resonate with your customer’s interests.
  3. Close leads into customers by providing value with compelling content, offers and solutions.
  4. Delight customers with products (and services) that solve their problems, outstanding customer service and an excellent relationship. In doing so, they’ll be happy to promote your business for you.


How can Inbound help me?

No matter what you do for a living, you’re probably looking for customers. That’s where Inbound comes in. It helps you attract the right customers, not more empty leads. As with any marketing, Inbound isn’t a get-rich-quick scheme and probably won’t shower you with qualified leads overnight. It’s a process, one that takes time but produces results. It’s what happens when you publish the right content in the right place at the right time.

The Inbound Methodology: Publishing the right content in the right place at the right time
At CCC, we make marketing that people love. Coincidentally, that’s what Inbound is all about. If we can help you, let us know. Because the only thing we love more than espresso is helping people.

p.s. Interested in becoming Inbound Certified? Learn more about the course, certification and who it can help.

Officially Certified,
Jaime

Let’s chat (about Inbound, your marketing needs or otherwise):
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