Social Media’s Sizzling New Features You Need to Know About

Summer may conjure up lazy days at the beach, but social media platforms have been busy debuting new features. Here’s a summer roundup of features you may have missed, so you can incorporate them into your social media strategies.

Social Media's Sizzling New Features You Need to Know About

Is your brand utilizing all of the new features on your favorite social media platforms?

Instagram

It started in May with an improved inbox. More than 150 million active daily users converse with businesses through Instagram Direct each month, so the platform added more tools for business owners to manage these conversations. You can now star important messages for follow-up, and IG is testing quick replies. In addition, messages now come directly to your inbox instead of languishing in the oft-forgotten Pending section.

Related: Making it Easier to Do Business on Instagram

Then, the popular platform went crazy and introduced five new features in a month! Everyone is talking about IGTV, Instagram’s new platform for long-form vertical video content. It’s available in the upper right hand corner of your app (next to Instagram Direct), or you can download the standalone IGTV app. Will IGTV become a major competitor to YouTube or fade away over time?

Other new features that may benefit your business include group video chat (now available in Instagram Direct), music and question stickers in Instagram Stories and an updated Explore page. The new stickers can help you show personality, draw more eyes (and ears) to your Stories and increase engagement with fans and customers.

Related: 5 New Instagram Features to Help Grow Your Business this Summer

LinkedIn

LinkedIn continues to expand its features, so it’s important that you maintain an active presence. It’s no longer enough to post a resume and forget about it. Even if you’re not actively pursuing new employment, this platform presents a multitude of opportunities: making professional connections, strengthening relationships, seeking new clients and establishing yourself as a thought leader in your field.

We enjoy pulling a quote from an article to highlight an important point and encourage conversation, so we’re excited to see LinkedIn make it easier to do. Now you can highlight a quote, right click and share it to your feed or message it privately on mobile. It will automatically include a link to the article along with your quote as the caption.

LinkedIn's new capabilities

Another exciting new development is the ability to save drafts directly on the LinkedIn platform. Say you’re browsing articles and find three that you’d like to share. Share them, write your caption (or pull a quote) and save as a draft. You can share it at a future date in order to share your content at optimal times for your audience.

The Posts & Activity shortcut (now available on your account drop-down menu) is an easy way to see what you have shared recently with your network. The built-in translator will come in handy when connecting with professionals across the word, and video captions help you communicate with viewers even when they’re watching your video silently, which people commonly do today.

Twitter

Not to be outdone, Twitter has been rolling out new features too. The platform announced it will begin showing related topics in its Trending Topics listing, which could help you tap into trending news. The related topics can give you a more complete view of the trending discussion, so you can see if a tie-in to your brand is appropriate and what additional hashtags to use.

Twitter also removed millions of accounts from follower numbers, cracking down on suspicious and spam accounts. Remember that active, targeted followers are more important than quantity, and don’t ever buy followers. This update will help make follower counts more accurate and add more legitimacy to influencer marketing on Twitter.

Finally, Twitter is making an effort to improve users’ experience by adding the ability to dock videos, so you can keep watching while you scroll. This may lengthen the amount of time viewers watch your videos or even boost views overall.

Facebook

Meanwhile, Facebook has made changes while trying to climb back into users’ good graces. The beleaguered social platform removed its Trending section to make room for future news experiences, such as exclusive video news content on Facebook Watch.


 

The social giant also introduced Keyword Snooze to help users further control their News Feed. This feature allows users to temporarily hide posts with a specific keyword or phrase from people, Pages and Groups for 30 days. It joins Facebook’s other News Feed controls: See First, Hide, Unfollow and Snooze.

Speaking of Groups, Facebook introduced Subscription Groups, so admins can charge for the content they provide group members. This could be a new distribution option for your brand’s premium content, such as in-depth tutorials, live streams of event sessions and video coaching sessions.

As we were compiling this roundup of new features, some platforms dropped even more new features.

Instagram Adds Active Status Notifiers to Fuel Real-Time Connection
Facebook Adds Option to Merge Instagram Contacts into Messenger
Bring Your Conversations to Life with New Updates in LinkedIn Messaging
Google, Facebook, Microsoft, and Twitter partner for ambitious new data project

Watch for more insight on these new features and how they can help you build your brand and connect with your communities in future articles. What new feature are you most excited about? Does one or two platforms work better for you than the others? Do you utilize different platforms for different reasons?

We would love to discuss social media marketing with you! Leave your comments below, contact us to discuss your needs or connect with us on social, so we can stay in touch.

Let’s get social,
Jaime

https://www.facebook.com/ClearlyConveyedCommunications/ LinkedIn_2013_30x30 Pinterest_2013_30x30 Twitter_2013_30x30 https://instagram.com/jaimeshine

A CCC Christmas and Your 2017 Favorites

It’s our favorite time of the year at CCC!

Merry Christmas and Happy Holidays from CCC!

Merry Christmas and Happy Holidays from CCC!

We’ve been enjoying the sights and sounds of the holiday season while finishing client projects with care. As we count down toward Christmas Day and the New Year, we wanted to showcase your favorites from throughout the year. Enjoy!

Top 5 Most Read Posts of 2017

5 Years In: Life as a Small Business Owner

We're celebrating 5 years in business!

 

Content Marketing: A Crucial Component of the Customer Experience

pexels-photo-296878

 

Understanding Social Media Etiquette with Real-World Scenarios

Not sure if something is appropriate online? Translate it into a real-world scenario.

 

4 Ways to Add More Fun (& Productivity) To Your Events 

Promotional product ideas for meetings & events

Don’t forget the fun! Events shouldn’t be all work and no play.

 

4 Ways Running Can Help You Run A Business

The author finishing a 5k

How did you find us?

  1. Search Engines
  2. Twitter
  3. Facebook
  4. Android mobile apps
  5. Foxweber

Top 5 Most Visited Pages 

  1. Come on in… Our Front Door
  2. Contact Us
  3. Marketing Services
  4. The Voice Behind CCC
  5. Pay It Forward

Top 3 Countries of Visitors

  1. United States
  2. United Kingdom
  3. Canada

Top 5 Tags & Categories

  1. Business category
  2. Marketing tag
  3. Business tag
  4. Writing tag
  5. Writing category

Milestones Celebrated in 2017

20,000 Views 

12,500 Visitors

CCC’s 5 Year Anniversary!

 

Thank you for your support this year! We appreciate every visitor, click and share, and we’re looking forward to providing more valuable content in 2018. A special thank you to our clients, who are amazing to work with!

Comment Here

What was your favorite post of 2017?

How did you find jaimeshine.com?

Which page(s) do you visit most often?

Which tag and/or category do you visit most often?

What type of content do you visit the CCC blog to read? Are there any topics you’d like to see written about more in 2018?

We appreciate your feedback and enjoy incorporating it into future blog and content decisions.

Best wishes for an enjoyable holiday season to all.

Merry Christmas from all of us at CCC!

Jaime

Let’s connect:

https://www.facebook.com/ClearlyConveyedCommunications/ LinkedIn_2013_30x30 Pinterest_2013_30x30 Twitter_2013_30x30 https://instagram.com/jaimeshine

 

How to Increase Sales Using Social Media

CCC is excited to welcome Lisa Austin and MyEcomClub.com to the blog! Learn more about both at the conclusion of this guest post.

Learn how you can better market your ecommerce business through Facebook, Instagram, and Pinterest. These 5 simple tips will teach you how to increase sales using social media.

The Power of Social Media

Cherilyn and I were next door neighbors ten years ago. Since that time, we have both moved–she moved to a different state and I moved to a different city. Despite the distance of two hundred and forty miles between us, I know that Cherilyn recently started her own online business selling beauty products.

How do I know? She announced it to me and all of her other friends on Facebook. In addition, I know when she’s having specials on certain products or running promotions. And it has all been done without a cent of her money being spent on marketing.

What’s the secret? The secret is social media. Viewers of social media know you and trust you because you have a relationship. According to DEI Worldwide, 70% of consumers use social media as often as they use firm websites to gather information about products. In addition, 60-70% of people believe that recommendations from other people online are “valuable, credible, and honest.”

Consumers Online

81% of the developed world now has internet access. Essentially that means that of the countries with expendable income, 81% can be reached from anywhere in the world. Global accessibility has never been greater than it is at this time. But with that accessibility also comes an overload of information and products.

Social media can help shoppers sort through it all. Social media, such as Facebook, Instagram, and Twitter, allows business owners to build relationships with their prospects, as well as use existing relationships to turn friends into customers.

Think about how many adults use social media while at work–just to get a mental break from their jobs. They may be on a coffee break, scrolling through their Instagram feed, when they see your business’s post. With every social media post your business makes, you’re reaching prospects during a time or place that television, radio, and print ads often cannot.

A Boost to Businesses

When a viewer sees a post, it can be almost like magic. According to Forbes contributor Jayson DeMers, “studies have shown that social media has a 100% higher lead-to-close rate than outbound marketing.” And an IDC study released in 2014, found that buyers that use social media have 84% larger budgets than buyers that don’t. That’s a powerful formula!

Most of the developed world has internet + social media users have larger budgets + 100% higher closing rate = success!

Social media can bring you more leads and more sales without investing a fortune in marketing. However, social media marketing often falls flat. So I’ve gathered five tips to help you successfully connect with your customers.

5 Tips to Increase Sales Using Social Media:

  1. Post Often – By spending at least six hours per week, 66% of marketers saw a benefit from social media in lead generation.
  2. Use Images – Place an image alongside your text on Facebook. Posts with images have 2.3 times more engagement than stand-alone text.
  3. Learn to Pin – Pinners spend 50% more on purchases through the social media channel than users of other social media platforms, yet only 40% of marketers use it.
  4. Photograph People – When posting on Instagram, use photos of people. Studies show that photos with faces get 38% more likes than those without. So place your products with a person for a more positive response.
  5. Make a Video – Close to half of all internet users look for product related videos before visiting a store. Even though you may not have a brick and mortar storefront, put this statistic to work for you. Create simple videos about the products or services you sell and place them on your website as well as Youtube. Shoppers who view a video are almost twice as likely to make a purchase than shoppers who did not view a video.

(Thanks Hubspot for these great stats!)

So next time you are searching for a way to boost your sales, take a closer look at social media. It’s a great way to build your brand and boost your sales.

This post originally appeared on MyEcomClub.com and has been shared on the CCC blog with permission.

Lisa Austin, My EcomClub.com  Lisa Austin

 

4 Digital Marketing Trends That Will Dominate 2016

I know, I know; 2015 isn’t even over yet, and we’re already talking about 2016. Digital marketing trends move fast, so you always have to look at what’s next to stay ahead of the game and start adapting your strategy early. If you can pinpoint the major marketing trends of the next twelve months, you can begin budgeting for the change, and subtly change direction now. Take a look at these four new trends, and think about how you can move towards them.

United Nations of smartphone operating systems by Jon Fingas via CC BY-ND 2.0

1) Mobile and location-based marketing

Mobile growth had an important year in 2015. At the start of the year, mobile browsing finally overtook desktop and laptop browsing. More people are using mobile devices to get online than any other technology, a trend that is expected to continue to grow in 2016. We’ll also start to see wearable technology find its feet and establish itself, which means coming up with unique location-based marketing strategies. How can your company harness your customer’s location to its benefit? Finally, it’s time to start thinking seriously about developing an app.

2) Long-term relationship building

Until now, digital marketing has focused on short-term success. It’s been all about hitting certain numbers of Facebook fans or Twitter followers, and making quick, easy sales online. After all, the Internet provides a forum for real-time conversations with customers and prospects 24/7. The most successful marketers are slowly realizing that a more traditional approach might actually be more cost effective. By nurturing customers for longer, they can double or even triple their sales over time. Start thinking about a way to retain customers, and make the second, third, and fourth sale.

3) SEO is more important than ever

It’s no secret that Google is always updating its algorithm. Every year, the search giant introduces a new change, and every year, it gets smarter. That means your SEO strategy needs to change and adapt alongside it. We asked the experts at Pay On Performance about what SEO will look like in 2016, and here’s what they told us. First, we’ll need to be more careful and targeted with our keywords. Don’t add redundant or unrelated keywords to pages and posts, and focus on long-tail keywords for more traffic. We’ll also need more organic and natural back links to bring more visitors to our sites and blogs. Finally, we’ll need to focus even more on producing quality content and new metrics like ‘time-on-site’ and engagement. That’s what Google is looking for in 2016.

4) Social media is expanding

If 2015 proves anything, it’s that social media isn’t going anywhere. Many predicted that Facebook’s bubble would eventually burst, but it shows no signs of slowing down (although Twitter has hit a stumbling block). In 2016, Facebook will integrate itself even further into our lives, but it doesn’t end there. Instagram and Pinterest have posted enormous growth figures in 2015. Statistics also show they have much higher rates of engagement and drive more sales. These two platforms will be critical for you next year, so start building a strategy now.

Taking note of these trends now will help you get a head start on next year! Where do you think digital marketing is heading? Please share your thoughts in the comments below.

Are you thinking about adding new platforms into your social media mix? Does your digital marketing strategy need an overhaul? Let’s talk, so we can put together a plan for you.

p.s. Wednesday, October 21st is ‘Back to the Future’ Day. What technology from the 80s blockbuster do you wish we had today?

Riding my hoverboard to 2016,
Jaime

Let’s chat (about digital marketing, flying cars or otherwise):
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The Best Social Media Sites For Business Marketing

"A Conversation" by Khalid Albaih via CC BY 2.0

Social media is one of the best marketing tools for businesses. In fact, it’s not just great for businesses; it’s great for individuals looking to market a blog too.

I could go on and on about the advantages and strengths of social media marketing. Instead, I’m going to talk about some of the best social media sites for business marketing.

Facebook image via CC0 Public Domain

Is your business on the largest social networking site on the planet?

Facebook

Facebook has been around for 11 years now and few would have predicted its success. When it started out, there were a few users who accessed the platform to stay in touch with family and friends. Facebook is currently the most used social networking site of all time and shows no sign of slowing down. Millions of people use Facebook every day for a variety of reasons, and this is why it’s perfect for marketing. In addition to the vast amount of potential customers, the social giant offers resources for businesses to help with your marketing efforts. You can pay to have your Facebook page advertised on people’s News Feeds who fall into your target audience(s). There’s also a local element; you can advertise directly to potential customers in your area and promote your location via check-ins, a map and your profile. It’s a tremendous site for businesses to use and continues to add new features and resources on a regular basis.

Twitter image via CC0 Public Domain

Has your business joined the conversation on Twitter?

Twitter

When I think of Twitter, two words pop into my head: real-time and community. Twitter is the social networking site that people go to for instant updates. With its 140-character limit (for now), the micro-blogging platform encourages a higher volume of posting than other social platforms. Many people now go on Twitter to find out about news stories and learn what’s going on in the world. If you’re a Twitter veteran, you’ve probably noticed that online communities are easily formed there by utilizing lists, hashtags and tagging other users. In a business sense, it’s ideal for marketing. You can zone in on Twitter audiences that are most relevant to your business. Twitter also presents you the opportunity to engage with a lot of people. Some of the best social media marketing strategies include using Twitter to engage with users. Using hashtags gives you the chance to promote your business to people all over the world.

Image via CC0 Public Domain

Is your business utilizing the power of video?

YouTube

Many people forget about YouTube when the discussion turns to social media. It is considered a social networking site because you can create a profile and interact with others. YouTube was purchased by Google in 2006, only a year after its arrival, and is now a serious player in the entertainment business, with billions of people watching videos every day. This is fantastic news from a business marketing perspective. It gives you a chance to upload videos promoting your business, which can be viewed by potential customers around town or around the world. There’s also a chance that your video could go viral, resulting in a significant increase in traffic, attention and customers to your business. If a picture’s worth a thousand words, than a video is worth even more.

While social media is a conversation, what you want to achieve from this game-changing addition to your marketing mix is all about you.

While these three social platforms can be great options for businesses, remember that your business has unique objectives and needs. That’s why it’s crucial to put together a strategy before getting social. If you’d like help putting together your targeted strategy (or just have some questions on the subject), let us know. We love to help brands get social with their targeted audience(s)!

Let’s do social well (and social good),
Jaime

Let’s chat (about social media for business, social strategies or otherwise):
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How To Test Your Way To Success As a Small Business

As a small business, you have an advantage over larger competitors: agility. It’s harder for larger, more established companies to be agile. You can, and here’s how to use that to your benefit.

How To Test Your Way To Success As a Small Business

Testing, Testing, 1, 2, 3…

Test, test and test some more. Try things out. You may have noticed that the CCC blog publishing schedule has been a little off lately. That’s because we’ve been testing different publishing days and posts per week. We apologize if we’ve thrown off your reading schedule, but things should be settling down now. After studying our data, we’ve decided on a Tuesday and Friday publishing schedule (for now).

Related reading: Social Media Marketing: Try Stuff. Test. Repeat.

In addition to testing out publishing schedules, we also like to test our content in different formats and on different social platforms. For example, we usually tweet each CCC blog post twice within a few days to a week after publishing: once with the title & featured photo and once with a quote or a question that is discussed in the post.

On May 4, we tweeted the above tweet to promote a recent post, Twitter’s Retweet with Comment Feature Changes The Conversation. This tweet with the title and photo racked up 413 impressions and 16 engagements, which are fantastic for us. Then on May 7, we tweeted a quote from the post along with the social media hashtag. That tweet fared much worse, gaining 159 impressions and 1 engagement. Lesson learned: always tweet with pictures. Not so fast!

On May 8, we sent a title and photo tweet promoting a post, Inside/Out: Brands, Take Your Message To The People. It garnered only 94 impressions and 0 engagements. (The irony is that this same picture was a hit on Instagram, racking up 31 likes and 12 comments.) So on May 11, we sent a text-only tweet (shown above) that was viewed 311 times and engaged with 4 times.

Finally, we posted the picture shown below on Instagram on April 13th showing our love of all things Mad Men. (If you missed it, check out Mad Men: Master Storytelling In Any Era, and you’ll understand at least part of our love affair.) It’s still pulling in traffic, currently at 69 likes and 25 comments. We also posted this picture on Twitter with fantastic results (5/17/15: 556 impressions and 19 engagements) and Facebook with less fantastic results (4/14/15: 11 people reached, 1 engagement).


Can anyone hear us?

Here’s our point: keep testing and trying things so you can stay in front of your audience, who is always moving. You’ll read so many posts that tell you to publish blog posts on Tuesdays at 10am and Facebook posts on Wednesdays at 3pm and LinkedIn posts on Thursday mornings at 7:30am. Those are general suggestions that can help you as you accumulate your own data to study and test. Your audience is unique, so they’ll set their own best practices. The hard part is breaking through all of the noise and clutter to hear, see and follow them.

Your Feedback

As a small business, we love your feedback! So let us hear it.

What suggestions do you have for the CCC blog?

What suggestions do you have for small business owners?

How has testing led you to success?

Enjoy your long weekend, but remember what Memorial Day represents. THANK YOU to everyone who has given the ultimate sacrifice while protecting our country and freedom. And please, stay safe and be smart; don’t put a first responder in harm’s way.

Always testing, always learning,
Jaime

Let’s chat (on testing, small business or otherwise):
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Twitter’s ‘Retweet With Comment’ Feature Changes The Conversation

Last night, it hit me: Twitter’s retweet with comment feature is a game-changer. I was excited about it before, even though it didn’t make our Q1 social media updates a few weeks ago. (Ed. Note: It has been added!) But I didn’t grasp how much of an effect it would have.

Last night, I was watching my favorite show, Mad Men, while following the #MadMen hashtag. Talking to people all over the world and experiencing a show from other peoples’ points of view while it’s airing takes your experience to another level. (It deepens your emotional connection with the characters and encourages you to watch the show live, but that’s another blog post.) I enjoyed reading others’ tweets and gained a new perspective on some of the characters’ actions and scenes.

And that’s when it hit me. I loved seeing people add their own insight to others’ thoughts and contributing to the conversation. While browsing the hashtag stream, I could instantly view a conversation instead of only seeing a reply or straight retweet (because there usually wasn’t room to comment on a retweet before). Previously, you would have to click to view the conversation, interrupting your stream (and experience). Now it’s all right in front of you waiting to be viewed and shared.

What’s the big deal? Engagement. As brands (and people), we all want other people to engage with us. That’s why this update is so big. Retweeting a tweet with an added comment increases impressions and engagement, including followers. Check out the analytics on two tweets I retweeted and added a comment to during the show. My reach and engagement is much higher than if I had simply retweeted these tweets, because I was able to add information for my audience.

Retweets with comments drive engagement!

Retweets with comments drive impressions and engagement over straight retweets.

I’m not suggesting you only retweet on Twitter, but this phenomenon makes sense. Social media is all about getting social with others no matter how hard we try to prove otherwise. Twitter’s retweet with comment feature allows us to engage with others while adding our own insight. It combines the best of both worlds: engagement and original content.

This update is almost as epic as Peggy’s entrance into her new employer last night — drunk, donning shades indoors and enjoying a smoke. Yet another way to change the conversation….

Join the Conversation on the Retweet with Comment Feature

Have you used the retweet with comment feature?

Will this feature encourage you to retweet more?

Are you on Twitter more, less or the same as you were a year ago?

p.s. We’d love to hear from you on Twitter! Tweet us @jaimeshine with your thoughts on this update, Twitter in general or anything else you have on your mind.

CCC’s Tweeting Queen,
Jaime

Join the conversation: 
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Get Your Ducks In A Row: Your 1st Quarter Social Media Updates

Social media is an ever-evolving world. One of our most popular posts last year was Social Media 2014: Traveling At The Speed of Light (And A Look Ahead!), so we thought that a quick first quarter review of social media updates would help you stay up-to-date. Here goes!

Your Q1 social media updates brought to you by CCC (and Webster)!

Social media’s like a day at the ballpark. You never know what you’re going to find! A duck wearing shades?!

Facebook

Twitter

Instagram

Pinterest

LinkedIn


Get Social

What important updates did we miss?

What’s your favorite social media update thus far in 2015?

What’s your favorite social network right now?

Remember, we’re ready to help you navigate the always evolving, real-time social media world to achieve your specific objectives. Want to talk?

Let’s get social,
Jaime

Join the conversation: 
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Social Media 2014: Traveling At The Speed of Light (And A Look Ahead!)

Social media. This ever-changing, real-time world is unbelievable — both in the marketing opportunity it presents and in trying to stay on top of the constant changes. Are you utilizing the new features that popped up in 2014? Let’s take a quick look back…

Social media travels at the speed of light

Facebook

Twitter

  • Start a conversation: share a tweet through direct messages (read more)
  • Tag people in a photo / add multiple photos to one tweet (read more)
  • Twitter offers you more control over your feed (read more)
  • Would you sell directly in Twitter? (read more)
  • What’s next? Ask the head tweeters.
From rags to riches: Brian Acton

Facebook didn’t turn him down this time. Brian Acton, co-founder of Instagram, became a multi-billionaire in 2014.

Instagram

Pinterest

LinkedIn

  • Customize your background to paint a better picture of you (read more)
  • New homepage design lets you stay connected (read more)
  • LinkedIn Publishing stepped up its game (read more)
  • Who’s viewed your profile? New ways to engage (read more)
  • What’s next? Big ideas in 2015

Post, Tweet & Pin

What major social media changes in 2014 did I miss?

What 2015 update are you anticipating the most?

What’s your favorite social network now and 3 years ago?

What a year in the social media world!

Cheers,
Jaime

Stay up-to-date on the crazy social media world. Join the discussion:
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Twitter DMs: Strategy or Spam?

Twitter DMs: you either love them or hate them.

Twitter DMs: Strategy or Spam?

While I’m not a personal fan, I do see how they can be used effectively. The problem is that I so rarely see them used effectively. Direct messaging on Twitter tends to be highly automated and utilized differently than messaging features on other platforms. Facebook messages are a great way to communicate with clients, further connect with other individuals — personally or professionally and for groups to have conversations or plan an event. Other platforms are noticing as Instagram, Snapchat and Pinterest have all added direct messaging capabilities.

However, Twitter DMs are often ignored and make some people angry. While I don’t usually get that riled up, here are two recent examples of why Twitter DMs turn me off.

I connected with a local bar/grille and received an automated DM thanking me for connecting and hoping they would see me soon. Fair enough, I made a note that I should check the place out. From time to time, I receive automated DMs about a popular menu item (wings night!) or asking me when I plan to stop by. I responded at one point asking if the bar carried UFC fights. No response — ever. So you’re utilizing DMs to stay top of mind and try to start a conversation, but you don’t respond when someone joins the conversation. What kind of strategy is that?

Here’s another recent example that just confounded me, which often happens when people do things online that they would never do in person. I connected with an individual, who promptly direct messaged me to ask me to retweet a self-promotional tweet on his timeline — link included. That’s like meeting someone at a coffee shop or bar and then asking for a favor 5 minutes later. Would you do that? Probably not, so don’t do it online.

Remember: think before you tweet or DM. Unlike television or other push broadcasting mediums, your recipients can talk back — for the whole world to see.

Join the Conversation

Do you utilize Twitter DMs? How?

Do you utilize direct messaging on other social platforms?

Show me an example of a brand/company utilizing Twitter DMs effectively, even if it’s your own.

Tweet me — or drop your comments below. I’d love to discuss!

Cheers,
Jaime

Want to tweet? Connect with CCC on Twitter!
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