Share the Luck of the Irish with Your Clients & Employees

Whatever your background, we’re all Irish on St. Patrick’s Day!

St. Patrick's Day revelers enjoy the celebration

St. Patrick’s Day by Courtney Collison via CC BY-SA 2.0 http://bit.ly/1QVmT1J

Here’s how to share the spirit of this holiday with your business family:

  • Throw an Irish potluck — Ask employees to bring their favorite Irish-themed foods for a festive event in the office. If you’re throwing a last-minute shindig, order in from your favorite Irish restaurant. Hand out fun promotional items, such as four leaf clover-printed sunglasses, green hats or four leaf clover beads. Remind everyone to wear green and punctuate the event with some fun Irish music (or March Madness)!
  • Enjoy March Madness during a St. Patrick’s Day Happy Hour — Invite your employees and/or clients to Happy Hour at your favorite local pub. Cheer on your favorite men’s college basketball teams (or the ones you picked on your bracket) with an ice cold Guinness in hand. If you’re feeling lucky, pick up the first round of drinks along with some hors d’oeuvres. Enjoy the camaraderie as you survive the roller coaster ride of the NCAA Tournament!
  • Hold a Luck of the Irish Contest — Invite your clients to participate in a themed contest celebrating this popular holiday. Anyone who places an order receives a mystery discount or gift. You can hold the contest digitally with a well-designed landing page, email marketing and social media promotion. Take the contest offline with direct mail, scratch off tickets and in-person visits. Don’t forget to create a hashtag and encourage clients to post their winning tickets on social!
  • Bring the Irish Spirit into Your Office — Encourage employees to wear green along with festive accessories. Reward the most festive, creative and other categories of your choice with gift certificates to your local pub, lunch delivered in the office or a day (or afternoon) off. Throughout the day, highlight your festivities on social media so fans can get to know the faces behind the scenes and see your fun culture.

St. Patrick’s Day 2016: How the World Will Celebrate From Dublin to Tokyo

However you decide to celebrate, have fun! May the Luck of the Irish be with you and your business always.

Cheers,
Jaime

Let’s chat (about green beer, holiday marketing or otherwise):
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Gratitude Is Good For You & Your Business

Good job!

“Thank you.”

These two words are so simple yet so powerful. They can be the difference between a one-time customer and a loyal one, a vendor and a partner, a co-worker and a colleague.

It turns out that gratitude is not only good for you, but it’s good for business too. Showing gratitude to your customers, employees, vendors and partners makes them feel like they’re a part of something. They’re more engaged, more productive and more willing to go the extra mile for you.

“Foster an environment of gratitude across your organization. Gratitude in organizations is important—it can boost morale and increase productivity.”  –Carol Preibis, author & blogger

At CCC, we try to show gratitude every day. That’s what led to our 50 Things I’m Grateful For… series, where we list 50 things we’re grateful for every year on our blog and encourage others to do the same. It’s been fun to read your lists!

It’s no coincidence that we publish our annual list at any time of the year except for Thanksgiving. It’s a reminder to show gratitude all year, not only when it’s a hot topic.

Whether it’s saying a genuine “thank you” when an employee does his job well or surprising a loyal customer with a gift you know she’ll love, take the time to be grateful this Thanksgiving and every day. Sometimes, the right thing to do can be good for you too. 🙂

 

What are you grateful for this Thanksgiving?

p.s. CCC is grateful to be spending time with our families on Thanksgiving, so we’ll be closed on Thursday. Happy Thanksgiving!

Thank you for your support!
Jaime

Let’s chat (about gratitude, turkey or otherwise):
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Kindness in the Workplace: A Guide for Your Organization

The evidence is in, and there can be no doubt. Treating employees well and making them happy affects the bottom line. Let’s explore the dynamics, and see just how to achieve a kinder workplace and happier employees.

This “happiness map” is a generic guide to happiness. Nevertheless, it is as relevant in a workplace setting as anywhere else.

This way to happiness >> By Carol Preibis

This way to happiness >>
Happiness Map by Carol Preibis

 

Notice that the starting point is “Mindfulness.” Being mindful promotes compassion (kindness). Mindfulness also leads to “Appreciation” — it teaches us gratitude. Conclusion: To achieve happiness in the workplace, we would do well to:

  •   Apply mindfulness to the workplace.
  •   Foster gratitude across the organization.

 

Mindfulness

Do you live in the moment?

“SAKURAKO – Pick up the phone.”
by MIKI Yoshihito via CCBY2.0

“Mindfulness is a way to live your life as if it really mattered. And that involves being in the present moment with open-hearted presence and kindness toward yourself.” — Jon Kabat-Zinn

Evidence suggests practicing mindfulness can help organizations by diminishing stress-related health care costs and increasing productivity. Kelley McCabe Ruff runs eMindful, a Vero Beach company that puts on virtual workshops for businesses. She has been able to quantify the effectiveness of eMindful’s programs, showing that they support behavioral change that leads to physical changes, such as reduced cortisol levels and lower blood pressure. “We actually supply employers a return on investment calculation.”

 

Kelley McCabe Ruff, eMindful CEO and founder, relates eMindful’s focus on reducing employee health care costs and increasing productivity. Live programs are offered via the internet, allowing eMindful to provide the most experienced and expert teachers in Mindfulness as well as other Mind-Body Programs. Presented by eMindful – http://www.eMindful.com

Reflecting before reacting is the first step in practicing mindfulness, and learning it is quite simple. Think of the acronym STOP:

Stop — Stand or Sit
Take a breath
Observe
Present – be in the present moment

Rhonda Magee explains the technique in this video.

Rhonda Magee, JD, is Professor of Law and Co-Director of the Center for Teaching Excellence at the University of San Francisco. In this talk from the “Practicing Mindfulness & Compassion” conference on March 8, 2013, Magee explores how to apply contemplative practices to our professional lives–and in doing so create more compassionate workplaces.

 

Sharon Salzberg, author of the book Real Happiness at Work: Meditations for Accomplishment, Achievement and Peace, believes mindfulness can be applied in any career.  “It’s a great tool for coming back to the moment and remembering your intention,” she says. For example, practicing mindfulness at work could be pausing and planning before picking up a phone, or taking a deep breath and focusing on the desired outcome during a contentious meeting.

“Teaching and encouraging mindfulness in the workplace has become a part of corporate efforts to reduce the stresses that can lead to burnout. Increasingly, the practice has gone mainstream, buoyed by the recent endorsements of CEOs, educators, actors, and politicians who link mindfulness to improved psychological and even physical health.” ― Cindy Krischer Goodman, Working with ‘mindfulness’ reduces stress in the workplace

 

Gratitude

Good job!

“Good Job on Sticky Note” by David Castillo Dominici via FreeDigitalPhotos.net

“To practice gratitude, we must practice mindfulness. When we are truly present in the moment, we see the beauty all around us. And the more joy we cultivate, the more we can practice our purposeful awareness and acceptance of the present moment. Mindfulness begets gratitude, gratitude begets mindfulness.” — Sarah Rudell Beach, Mindfulness and Gratitude: A Celebration of Thankfulness

Foster an environment of gratitude across your organization. Gratitude in organizations is important—it can boost morale and increase productivity. To learn more about this dynamic, the Greater Good Science Center developed a quiz that measures the level of gratitude in an organization. An analysis of the results concludes: “In order to foster gratitude across an organization, it may help to maximize opportunities for people in low-level positions to make meaningful contributions, and ensure that their contributions are recognized—especially for employees who have been in a low-level position for many years. It may also be wise for organizations with high levels of stress to bring more awareness to how often—and to whom—expressions of gratitude are granted.”

A wonderfully effective way to recognize employee contributions is with an “office gratitude journal.” The Administration and Finance office of the University of California, Berkeley, created an appreciation platform that allows employees to recognize each other’s contributions, which feeds into a “Kudos” webpage that publicly highlights these contributions. A simpler and equally effect implementation of this same idea is a bulletin board known as a “wall of gratitude.” For details on these and other suggestions, see five ways to boost gratitude at work.

 

Kindness

Business Team Discussing Ideas

“Business Team Discussing Ideas” by stockimages via FreeDigitalPhotos.net

“This is what I find most magnetic about successful givers: they get to the top without cutting others down, finding ways of expanding the pie that benefit themselves and the people around them. Whereas success is zero-sum in a group of takers, in groups of givers, it may be true that the whole is greater than the sum of the parts.” ― Adam GrantGive and Take: A Revolutionary Approach to Success

There are so many ways to bring kindness into work. Here are a few suggestions:

  •   Never, ever play the “blame game.” Rachel Woods, in her article on Tiny Buddha, explains how to stop playing this destructive game.
  •   Develop the skill of giving and receiving criticism. I highly recommend Zen and the Art of Constructive Criticism by Erin Dorney.
  •   Help one another. Mentor. Collaborate.
  •   Be friendly! Smile, give a compliment, speak a few kind words. Bring in a treat to share.
  •   We all understand the importance of work-life balance. A booklet from Acas Publications offers expert advice on work-life balance and flexible working. It includes some real-world problem scenarios, and provides real-world solutions.

 

Employee Engagement

employee engagement = success

Photo credit: betterworks.com

“To win in the marketplace…you must first win in the workplace. I’m obsessed with keeping employee engagement front and center.” — Doug Conant

Employee engagement is crucial to the success of any organization, and it is management’s responsibility to make it happen! Managers, consider these tips:

  •   Give your employees autonomy. Let them know what’s going on, and elicit their ideas for improvement.
  •   Transparency is important to employees. Share long-term visions. Explain how their work fits into the big picture.
  •   Give employees opportunities for growth. Offer them new responsibilities. Give them time to train and learn.
  •   Employees love feedback, so give it often. If you have recommendations for improvement, offer to help them implement them.
  •   Be nice! Let them know that you care about them as people, not just as employees.

 

Books to Instruct and Inspire

Join the Kindness Revolution

It’s inspiring to think about individual pay it forward chains. It’s even more amazing to picture pay it forward webs. Each person in a chain has opportunities to fire off new chains. Most people are in multiple chains. Perhaps a web might look like a Tinker Toy project!

Tinker Toys

“Tinker Toys for Adults” by greenmelinda via CCBY2.0

 “The best part of life is not just surviving, but thriving with passion and compassion and humor and style and generosity and kindness.” — Maya Angelou

The time is right. These ideas are becoming mainstream, and for good reasons. It’s an exciting time for all of humanity. Be mindful, be grateful, be kind. Watch kindness spread from heart to heart and share the joy, especially in the workplace.

This is part two of a two-part series, Kindness in the Workplace, by Carol Preibis of Ahh The Simple Life. If you missed part one last week, please click here. For more on Carol, keep reading. Thanks, Carol!

Carol Preibis

Carol is passionate about food, recipes and cooking.


Carol Preibis and her sister Michele value the Simple Life and want to help you shed the complicated nature of today’s world. They share insights on food, decorating, stress relief and living more simply, while actually enjoying day-in, day-out living. Looking for a scrumptious, healthy recipe? Trying to figure out how to have fun on a budget? Head to Ahh The Simple Life to start feeling better and getting more out of your life.

Kindness in the Workplace: It Just Makes (Dollars &) Cents

happy employees

Killer Infographics thinks it’s important for their workers to be happy, and they’re encouraged to have fun. Photo credit: KillerInfographics.com

 

Why Kindness Is Important

Kindness is important everywhere, and the workplace is no exception! The power of kindness is extraordinary. But when we talk about the workplace, there are some important additional reasons why kindness is so vital.

Treating employees well and making them happy affects the bottom line. As shown in the diagram below, employee happiness increases profits three ways:

  1.     By increasing customer satisfaction, and thereby increasing sales.
  2.     By decreasing absenteeism, and thereby reducing the costs associated with absenteeism.
  3.     By improving employee retention, and thereby reducing the costs associated with replacing an employee.
workplace kindness map

Workplace Kindness Map
By Carol Preibis

There are numerous research studies to support this model.

employment engagement

employee engagement = success

Photo credit: betterworks.com

Dr. Noelle Nelson is a clinical psychologist, business trial consultant, and best-selling author of Make More Money by Making Your Employees Happy. In her book, Nelson cites a study from the Jackson Organization, which shows, “companies that effectively appreciate employee value enjoy a return on equity and assets more than triple that experienced by firms that don’t. When looking at Fortune’s ’100 Best Companies to Work For,’ stock prices rose an average of 14% per year from 1998-2005 compared to 6% for the overall market.” Dr. Nelson explains, “When employees feel that the company takes their interest to heart, then the employees will take company interests to heart.”

low employee engagement is a crisis for businesses

Photo credit: Kevin Kruse

absenteeism

The American Psychology Association tells us that stress is a major cause of illness today, and often workplace stress is the primary cause. This contributes to workplace absenteeism, which causes considerable direct and indirect costs to businesses. According to a white paper from Circadian, “A company of 5,000 hourly employees has the potential to reduce costs by over $7.9 million per year, or 3.2% of total payroll.”

employee retention

 A white paper by the Kenexa® Research Institute reveals that organizations with highly engaged employees achieve twice the annual net income of organizations whose employees lag behind on engagement. Their conclusion: “It is clear that properly-fitted leadership practices give rise to an engaged workforce—a workforce positioned to deliver the organization’s customer value proposition. Loyal customers lead to market share gains, greater profitability and long-term success.”

Are You Listening?

Listen.
In every office
you hear the threads
of love and joy and fear and guilt,
the cries for celebration and reassurance,
and somehow you know that connecting those threads
is what you are supposed to do
and business takes care of itself.
Someone needs to say “amen”.

 Amen. — Stanza of a poem called Threads, by a former CEO and author of Love and Profit, James Autry

CCC is honored to host this 2-part series on the value of kindness in the workplace written by Carol Preibis. Part 2 will focus on how businesses can achieve a kinder workplace and enjoy the benefits mentioned in this post. For more on Carol, keep reading.  

Carol Preibis

Carol is passionate about food, recipes and cooking.

 

Carol Preibis and her sister Michele value the Simple Life and want to help you shed the complicated nature of today’s world. They share insights on food, decorating, stress relief and living more simply, while actually enjoying day-in, day-out living. Looking for a scrumptious, healthy recipe? Trying to figure out how to have fun on a budget? Head to Ahh The Simple Life to start feeling better and getting more out of your life.