As a marketing professional, I find myself in a conundrum. I completely understand companies wanting to gather information about me in order to present a more personalized experience. Targeted ads, relevant special offers, personalized product suggestions.
But it’s scary. We live in a digital world, and identity theft and fraud are on the rise. If we don’t have our identity, what do we have? I’ve heard horror stories of people having their identities stolen and fighting for years to get it back, clean up their credit report, etc..
Recently, I read an informative article from Lifehacker about protecting your information online. It really made me think, and I proceeded to install some security plug-ins for my browser and strengthen my security settings. However, I soon ran into issues.
Sites that I commonly use (and trust), such as clients, vendors and mainstream services, were rendered ineffective. I’ve already run into multiple instances where I couldn’t even log in to these sites without enabling cookies. Also, these plug-ins seem to be really slowing down my browsing experience. So what to do? What do you do?
I did check out Lifehacker’s “The Best Replacements for Privacy-Invading Services,” along with other suggestions for bypassing some of these companies and services. But do I really want to forego Gmail and Facebook entirely? I can’t imagine removing my Facebook company page in lieu of a presence on Glassboard. Would you? Have you?
As noted, I can definitely see both points of view as a marketer and consumer. I enjoy the personalized experience and convenience that information tracking allows. However, I’m at a crossroads right now. Security or convenience & personalization? Can these two sides ever coexist?
I would love to hear your suggestions and experiences on how you live in our digital world while maintaining your privacy. I’m looking forward to hearing from you!
Image credit: cedro via Flickr