Super Bowl 52: Winners and Losers on the Big Stage

What a game! I had no rooting interest on the field this year, so I was happy to enjoy the back-and-forth action that went down to the wire. Congratulations to the Philadelphia Eagles on the franchise’s first championship! Now let’s move on to the competitors who paid big bucks to catch a piece of the action — and the audience’s purchasing power.

Icelandic Vikings on The All-New Ram 1500

Winners

  • The Ram Trucks commercial had it all: natural product integration, a journey to the Super Bowl, a compelling story, great music and a not-so-subtle jab at the home team. It even contained a strong call-to-action (CTA), inviting viewers to watch the full story on its website.
  • “It’s a Tide ad.” A laundry detergent company won the Super Bowl. Tide ran a commercial in every quarter telling viewers how every other ad was actually a Tide ad. Its efforts spilled over to social media, as other brands started to join the conversation, realizing their own ads were actually Tide ads. What’s even better than telling a great story? Other people (and brands) telling your story for you. Plus, Tide’s dominance helped take attention off the ridiculous Tide Pod Challenge, which the company only mentioned on social (smart move).

  • Doritos and Mountain Dew joined forces in the rap battle to end all rap battles. Peter Dinklage (Doritos Blaze) and Morgan Freeman (Mountain Dew Ice) showcased two new products in a joint 60-second spot, inviting viewers to vote for their favorite (#SPITFIRE or #ICECOLD) on social. And vote they did! The two PepsiCo brands won Twitter’s inaugural BrandBowl by driving the highest velocity of most-tweets-per-minute. The spot was entertaining, introduced new products to a receptive audience, integrated well with social and contained a strong CTA. Who did you vote for: #SPITFIRE or #ICECOLD?
  • Wendy’s roasted its main competitor with McDonald’s own website. If you follow the fast food brand on Twitter, its commercial continued the same sassy tone that the brand is known for. Brand voice needs to be consistent across all platforms and marketing vehicles, and Wendy’s is all in. Now millions of Super Bowl viewers know where to go for fresh, never frozen beef — and it’s not the Frozen, er Golden Arches.
  • The NFL had a long and controversial season, but the league was a big winner on Super Bowl Sunday with a thrilling game and epic commercial. Eli Manning and Odell Beckham, Jr. have big plans in Touchdown Celebrations to Come. The league teased the commercial throughout the game, piquing the audience’s interest, and then nailed its moment (just like Eli and OBJ did). This campaign had it all: nostalgia, a big market team, two popular stars, an iconic movie and a reminder there are more touchdowns to come next season, which isn’t that far away.

Iconic FDNY (Fire Dept of New York) Rescue

  • Verizon answered the call by dedicating its Super Bowl spot to first responders. The telecommunications company connected survivors with first responders who saved their lives, so they could say thanks. It was a powerful ad that highlighted often unsung heroes and had a strong connection to the brand. (This is important with any ad to avoid a disconnect with the viewing audience.) Listening to the phone calls between survivors and first responders made us smile, and we join with Verizon in offering #AllOurThanks to first responders everywhere.
  • Budweiser highlighted its corporate responsibility efforts by showcasing its water donation program. The King of Beers has delivered cans of water to areas hit by natural disasters for 30 years and is adding another brewery to its program by the end of 2018. The company’s social platforms carried the message further, inviting visitors to learn more about its program and donate to relief efforts. The initial notes of Stand By You grabbed viewers’ attention and the heart-warming (and timely) message made us feel good, even without its famous Clydesdales. (Don’t worry, the famous Clydesdales did appear in Beer Country online.)

Losers

  • How does a company win and lose in the same game? Ask Ram Trucks. The company’s Icelandic Vikings commercial was a hit, but its Built to Serve ad fell flat — and offended many. We appreciate the brand’s attempt to create a sense of community among its customers and highlighting their call to serve, but using Martin Luther King, Jr.’s speech was not the way to go. The brand’s 2013 Super Bowl commercial utilized Paul Harvey’s So God Made a Farmer speech in a similar format, which made sense — and was a hit with the audience. It’s tempting to try to recreate the past, but that’s a risky proposition, especially when you fail the second time around.
  • Ditto, T-Mobile. The mobile company likes to be seen as disrupting its industry, but missed the mark with its Super Bowl ad, Little Ones. I was surprised when the logo appeared at the end of the commercial and saw no connection to the brand or what it does. (Note the contrast with Verizon’s ad, which utilized its capabilities to do good and won with viewers.)
  • The all-new Chevy Traverse is a well-designed family car, and its commercial does a fantastic job of highlighting that. Unfortunately, this ad has been running for at least a month. Why spend $5 million on a media buy to run regular content?

Honorable Mention

  • Best Continuation of Overall Campaign: Toyota, Good Odds (Mobility for All)
  • Most Improved: Rocket Mortgage by Quicken Loans
  • Target Audience Hit: Avocados from Mexico, #GuacWorld
  • Carried Over Post-Game Momentum: Mucinex, POSTGAME (#SuperSickMonday)

Overall, the ads were as strong as the game. Who was the biggest winner? The audience. Unless we were in a Tide ad too.

Do you agree with our winners, losers and honorable mention?
Who won your Brand Bowl?

I watch the commercials all year-
Jaime

https://www.facebook.com/ClearlyConveyedCommunications/ LinkedIn_2013_30x30 Pinterest_2013_30x30 Twitter_2013_30x30 https://instagram.com/jaimeshine

Super Bowl 50: Winners & Losers on the Big Stage

We know who won on the field, but who won the battle of the brands? Here’s our take on the winners and losers of Super Bowl 50 advertisers.

“If it doesn’t sell, it’s not creative.” -David Ogilvy

Portraits by Jeep for Super Bowl 50

Jeep’s ads, including Portraits, were on point.

Winners

  • Give A Damn, Budweiser: First, the King of Beers spent $5 million on a PSA condemning drinking and driving. 👍 Second, they featured none other than Dame Helen Mirren, who is known for portraying strong, frank women, and she didn’t mince words. Third, for every #GiveADamn mention, Budweiser donated $1 toward safe driving programs. Drinking & driving is a serious problem, and the ad’s timing was perfect.
  • Ultrasound, Doritos: This ad held our attention, featured the product prominently and made us crave Doritos! It makes sense for a snack brand to advertise during the big game, and this year concluded the company’s strong 10-year run of crowdsourced commercials. Doritos crunched its way to being the second most mentioned brand on Twitter during the game.

  • Portraits & 4x4ever, Jeep: The auto manufacturer scored twice this year. Portraits grabbed our attention with black and white images of Jeep owners that looked like they were captured on a (vertical) smartphone. More importantly, the brand spoke to its core audience in both spots, recognizing that Jeep owners crave experiences and live an adventurous, off-road lifestyle. “We don’t make Jeep. You do.”
  • The Longest Chase, Toyota: “Wait. Is this a Prius?”  Toyota wanted to convey that the all-new 2016 Prius isn’t just a comfortable ride. How do you do that in a fun, entertaining way? Have four buddies rob a bank, have their getaway car towed and outrun police on a wild, multistate chase. Speed, handling, gas mileage, spacious interior… #GoPriusGo
  • Storm’s a-Brewin’, Death Wish Coffee: The self-proclaimed maker of the strongest coffee in the world won this year’s Small Business, Big Game contest by Intuit, and its spot didn’t disappoint. Vikings? A raging storm? A day of reckoning? On brand for a company that uses a skull and crossbones in its logo. Two thumbs up for the prominent product and website placement at the end.

Honorable Mention

  • Esurance: You may have noticed that the online auto insurance company only advertised during the pre-game (when price tags are a little lower). So how did it steal the show? By enticing Twitter users to retweet its brand-appropriate tweets to enter to win big $$. Esurance was the most mentioned brand on Twitter during the game (835,101 tweets — 4x that of #2, per Amobee Brand Intelligence) and even trended on Facebook — with a Twitter contest.

Losers

  • #puppymonkeybaby, Mountain Dew: This bizarre ad reinforced that all publicity is not good publicity. Yes, people were talking about it, but most of it wasn’t good. We love puppies, monkeys and babies, but combining them doesn’t excite us — or make us want to drink MTN DEW Kickstart. After this commercial, we’re staying as far away from it as possible.

  • A New Truck to Love, Honda: Don’t get us wrong; we love Queen. But be honest: Did you actually remember which company ran this ad? Or were you just singing along to a great song? So were we, but that’s tough to justify the hefty price tag ($10 mil?).

  • Breathe, Michelob Ultra: Was it just us or were you a little confused by this spot too? We get that Michelob Ultra targets athletic and fit people, not your stereotypical beer drinkers, but there had to be a better way to show that — and drop $5 million.
  • What We Were Thinking, Quicken Loans: We’re all about technology making things easier but should applying for a mortgage be that easy? Maybe the biggest purchase of your life shouldn’t be done while waiting for your food at a restaurant. This commercial seemed to imply that an app could fix our economy overnight, which seems ridiculous. Let’s not #RocketMortgage our way into another recession.
  • Great Loans for Great People, SoFi: We touched on startup SoFi heading to the big game previously. While admirable, we’re not sure that its ad was the best way to spend 20% of its annual marketing budget. The company’s looking for a pretty specific customer, and the Super Bowl might not have been the best way to reach that market. We love fellow small businesses and startups (even ones with deep pockets), so we hope we’re wrong here.

That’s our take on the winners and losers of Super Bowl 50. Congrats to the Broncos and every advertiser who sees a legit return on its investment. As a wise man once said, “if it doesn’t sell, it’s not creative.”

Join the Post Game Huddle

Do you agree with our advertising winners and losers?

Would you advertise during the Super Bowl if you had the budget?

Were you on social media during the game? What platform were you on the most?

Still craving Doritos (and Death Wish Coffee),
Jaime

Let’s chat (about the Super Bowl, your marketing needs or otherwise):
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Movin’ on Up: Small Businesses Go to the Big Game

It all started with a groundbreaking company that just wanted to encourage more interest amongst girls in science, technology, engineering and math (STEM). Who could predict that Goldieblox would become the first small business to advertise during the Super Bowl?

GoldieBlox has changed the game.

GoldieBlox became the first small business to advertise in the Super Bowl in 2014.
Screenshot courtesy of Goldieblox.com.

In 2014, Intuit ran a contest to award one small business the opportunity of a lifetime — the chance to advertise during the big game. GoldieBlox won the contest, won the Super Bowl audience over with a great ad and has been growing rapidly ever since.

Breaking Through Gender Stereotypes: Are We Making Progress?

This year, it’s Death Wish Coffee Company‘s turn. The self-proclaimed Home of the World’s Strongest Coffee has an incredible opportunity to reach millions around the world in 30 seconds. As big fans of good coffee and fellow small businesses, we hope Death Wish Coffee Company becomes a household name after OWN IT airs during Super Bowl 50.

Death Wish Coffee Co is the 2016 winner of Intuit's Small Business, Big Game contest!

Death Wish Coffee Company is hoping to make a big splash in the big game with OWN IT.
Screenshot courtesy of Intuit’s SmallBusinessBigGame.com.

With small businesses starting to make appearances during the big game, it shouldn’t be all that surprising that one is making the trip on its own. Alternative lender Social Finance, also known as SoFi, is dropping some serious cash — 20% of its annual budget — to introduce itself to the world.

Here’s the catch: like most startups, SoFi’s ideal customer is a specific niche market —  qualified millennials who want to refinance student loans as personal loans. The company began to expand its offerings to mortgages and some consumer loans last year and expected these areas to overtake refinanced student loans as its largest areas of business by the end of 2015.

Still, is it worth it? Will SoFi’s 30-second spot reach enough members of its target audience (either directly or indirectly) to achieve its goals? While SoFi has a much larger budget than most startups and small businesses, the company is still taking a huge gamble to introduce itself to the world. Plus, the financial sector hasn’t been a major player in Super Bowl advertising of late. Will SoFi win big or lose it all to one ad?

If you had the budget to advertise in the Super Bowl, would you? Would it be the best use of $5+ million dollars for your company? I’d love to hear your thoughts. Please let me know your decision in the comments below!

p.s. What are your Super Bowl 50 predictions — winning team and advertiser?

Super Bowl dreamin’,
Jaime

Let’s chat (about ads, your marketing needs or otherwise):
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#Hashtags: Big Business or Bust?

Hashtags

Hashtags — love them or hate them? Are they good or bad for business? Photo courtesy of Michael Coghlan via Creative Commons License

Let’s take a closer look at the world of hashtags…

On the positive side, hashtags open up your social media updates to a whole new world: non-subscribers, non-fans and non-followers. Searching hashtags brings potential fans, followers, subscribers — and customers — to your doorstep. Whenever I use hashtags, I always receive more traffic from those outside of my network. I’ve also come across brands — both personal and corporate — on Instagram and Twitter that I probably never would have found otherwise.

Hashtags are also a wonderful way to have a conversation online. Stay up to date with webinars, events, ad campaigns, sporting events, etc. by searching for the hashtag and participating in the conversation. As a marketer (or event professional), designating hashtags for your campaigns and events is a great way to invite attendees to join the conversation, build momentum pre- and post-event, involve those unable to attend and integrate your online and offline marketing efforts.

#Olympics hashtag search

The #Olympics hashtag: insight and insanity

For example, Twitter noted that the #SuperBowl hashtag was used 3 million times over an approximate 5-hour time period. As a marketing professional, you’re probably excited to jump in! But slow down — and do the math. That breaks down to an average of 167 tweets per second. And remember, anyone can use a hashtag — not only brands, companies or excited fans talking positively about your product or service. Someone complaining about a sideline reporter’s outfit or a celebrity that’s spotted in the crowd will show up in that hashtag search as well. As Oreo showed us, hashtags don’t make the tweet.

Power outage? No problem says Oreo.

Oreo stole the show on Super Bowl Sunday. No hashtag needed.

Another negative aspect is what I like to call ‘overhashtagging.’ I’m pretty sure that’s not a word, but it is in my dictionary. #Have #you #ever #read #a #tweet #like #this? #Probably #not #because #its #so #annoying. I’ve spoken to Twitter users regarding hashtag use and come across research that noted readership (and engagement) drops after 2 – 3 hashtags. Of course, it’s not just on Twitter; we’ve all seen photos maxing out the 30 hashtag limit on Instagram. As my mom always says, just because you can do something doesn’t mean you should. #justsaying

In summary, hashtags have good and bad qualities like most things in life. They can be used correctly or abused as some of the pros and cons below show.

Pros

  • gain new followers, fans, subscribers and possibly customers
  • have a conversation online
  • bring event attendees into the conversation, including pre- and post-event
  • integrate online and offline marketing efforts
  • help a campaign go viral

Cons

  • new followers may be temporary or fake
  • aesthetically unpleasing
  • overuse is distracting / hard to read
  • overuse lowers readership / engagement
  • get lost in the sea of popular hashtags

I came across an insightful comment by Daniel Victor, social media staff editor at The New York Times, which sums up my opinion of hashtags well.

“Here’s where I’ll join the rest in unquantifiable hoodoo: I believe hashtags are aesthetically damaging. I believe a tweet free of hashtags is more pleasing to the eye, more easily consumed, and thus more likely to be retweeted (which is a proven way of growing your audience). I believe for every person who stumbles upon your tweet via hashtag, you’re likely turning off many more who are put off by hashtag overuse. We need not banish the hashtag, but let’s start putting more thought into when we’re using it.”

Your Thoughts

What do you think? Are you a hashtag user or recovering abuser? Refuse to use them?

Have hashtags been beneficial to your business? Or hurt your online brand?

Please chime in with your thoughts on the wonderful, wacky world of hashtags! Feel free to link to articles, blog posts, studies, etc. (including your own) on the subject in the comments as well.

Additional Reading

#EnjoytheWeekend!

Jaime

p.s. Sunday, June 30th, is Social Media Day 2013! Join CCC as we celebrate (virtually) the power of social media in our lives. View the event invite for details and social media resources.

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