Editor’s Note: We’re excited to welcome Dan Ridge as a contributor to the CCC blog! The customer is always right has long been a business adage. In today’s highly competitive environment, it’s more than just selling products to customers; it’s about providing them with a seamless and enjoyable experience throughout the time they’re in touchContinue reading “Why Customer Experience Should Be Your Focus in 2018”
Tag Archives: relationship building
4 Retro Ways to Connect with Modern Audiences
Everywhere we look lately, from entertainment to business, what’s old is new again. Well established franchises are selling out movie theaters, the toy aisle is straight out of the eighties and businesses everywhere are turning back the clock to stand out in this fast-paced, digital world. How can you go retro to connect with customers andContinue reading “4 Retro Ways to Connect with Modern Audiences”
Content Marketing: Transforming Business Since 1895
Recently I had the opportunity to attend a big-screen showing of The Story of Content: Rise of the New Marketing. What a great story! If you’re not familiar, the Content Marketing Institute made a documentary telling the story of content marketing — past, present and future. Yes, content marketing has a past, and I’m not referringContinue reading “Content Marketing: Transforming Business Since 1895”
33 Lessons in 33 Years
I recently came across a fun post, 32 Lessons from 32 Years of Life. The timing was perfect as I was pondering what to post about on my birthday (Yep, Pisces here.), and I had actually been toying with the idea of this type of post. I hope you find these short lessons useful, andContinue reading “33 Lessons in 33 Years”
It’s All About The Little Things
“We sometimes underestimate the influence of little things.” -Charles W. Chestnutt Yesterday was my birthday (yep, I’m a Pisces). Upon the outpouring of well wishes from friends, family and business associates, I was reminded that life is so much about the little things. A message on social media wishing someone a happy birthday. Making timeContinue reading “It’s All About The Little Things”